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Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

1.7
Last updated Dec 22, 2022
Complaints 602
Resolved
207
Unresolved
395
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Hathway / Gujarat Telelink [GTPL] Phone Numbers

Toll free
1800 419 0419
227
155
1800 233 0233
129
141
Phone
+91 79 2657 7555
134
118
+91 79 2562 6476
72
72
+91 97 2763 3633
56
82

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Hathway / Gujarat Telelink [GTPL] Website

Hathway / Gujarat Telelink [GTPL] Head Office Address

C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India
380004

Hathway / Gujarat Telelink [GTPL] reviews & complaints page 11

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Address:Rajkot, Gujarat

My name is Bharat L. Ranpariya my GTPL SETUP Box id no.2270805. My Regietred mo no.[protected]. How many time complain on my Cable operator of Astha Cable Natwork -Rajkot Mo.[protected] but every time one day time but no issue solve of my network problem solution. Please solve of my complein in sortout immiditely. Thanks...
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M
Manthan Mehta
from Mumbai, Maharashtra
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net dose not working

Address:Ahmedabad, Gujarat

I have new connection since 10 days.. I have the problem of net till the first day.my net dose not working. I call customer care more than 5times but they never give positive response. I also call my broadband provider he also gave me Negative reply.they did not get solution of complaint.this company is fraud.please pepole never get gtpl. Now i think i have to go in consumer court....
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P H Mehta
from Mumbai, Maharashtra
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non receipt of cheque

Address:Vadodara, Gujarat

I gave a ch.Rs.5100/- of BOB wide your receipt No. 82068 Dtd 08/04/15 to your representative Mr. Minesh Joshi for broad band connection. But you did not give me broad band connection. After day and night reminder for connection, Mr. Joshi asked me that you are not able to provide me internet connection on dtd 22/04/15. So I ask to return me my cheque, but till date i did not get the same....
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sumistry
from Ahmedabad, Gujarat
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Refund mony

Address:Vadodara, Gujarat

..VERY BAD SERVICE MY INTERNET NOT WORKING FROM LAST ONE MONTH AND GTPL STAFF NOT RESPONSE, Vadodara GTPL OFFICE, Sayaji ganj. My area is Khanderao Market VERY BAD EXPERIENCE ALL PAYMENT TAKEN IN ADVANCE RS 5000 FOR ANNUAL AND KNOW NOT REFUND THE SAME......
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sumistry
from Ahmedabad, Gujarat
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xxxxx

Address:Vadodara, Gujarat

Hello, my internet connection is not working form last 5 days, I have contacted customer care and he gave me request number that is 675087 and 680254 that day that executive told me your complain will be solve in next 24 hrs, after 24 hrs I have called again and then asked for that status, he told me that we are taking maximum 3 days to resolve your problem, then okay, I agreed to wait for 3 days still i did not get any solution. here is...
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D.S.Modi
from Anand, Gujarat
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Improper Services

I have Broadband net facility since last 1 and half month, which is regularly interrupted. the staff do not respond properly. Even the Technician don't receives the call. the answer given by staff is helpless. Even i was disturbed such a extent that I argued for repayment. We have hostel with 500 students, are permitted to use GTPL Net facility in the same building. Where I am Superintendent. This complaints are most regular. This problems...
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A
Arif3687
from Patrasaer, West Bengal
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New connection

Address:Valsad, Gujarat

Hi i have applied for new connection and fill up the form and made full payment to take new connection but since last 15 days have been past out no response no phone pickup no answer nothing ???????? They always say today u will get the connection but always the same as it is no reply no answer and no phone answer my contact no. is [protected]. Very very poor and rubbish service before giving connection there is so much difficulty after...
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G
gaurav thapa
from Mumbai, Maharashtra
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Unable to setup Broadband Connection Since last 15 Days

Address:Ahmedabad, Gujarat

I had requested to GTPL for my transfer of net connection, the people in Sabarmati branch always say that we will call back in 15 min & technical person will come to do set tomorrow, this is happening since last 15 days & no action is being taken against it. They didn't respond to my problem. Very Very bad customer service....
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S
sankhya30
from Ahmedabad, Gujarat
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very very slow broadband

Address:Panchmahal, Gujarat

I m dr sanket suthar from 103, prabhakunj society, b/h Gandhi petrol pump, godhra. I have a problem with slow broadband internet. It is so much slow that I can not open the mail account. I have to rely on phone internet. Informed company people but no attention. Kindly improve yr services otherwise not going to continue the plan and will not recommend any person.my contact no is [protected]....
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Zack patrawala
from Valsad, Gujarat
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Broadband not working from 9th May 2015 User name Shehjadi

Address:Kutch, Gujarat

This is to bring to your notice that my Broadband of GTPL has not been working since 9th May2015. Repeated complains have had no effect on the company . The complaint nos. given by the company for complains [protected], [protected] and [protected] had taken the complaint. After that they do not answer as they know who the caller is. Kindly advise....
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A
Alpesh2689
from Ahmedabad, Gujarat
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Broadband connection is vey bad service

Address:Ahmedabad, Gujarat

Hello, my internet connection is not working form last 5 days, I have contacted customer care and he rgave me request number that is 668136 that day that executive said me your complain will be solve in next 24 hrs, after 24 hrs I have called again and then asked for that status, he told me that we are taking maximum 3 days to resolve your problem, then okay, I am agree to wait for 3 days still i did not get any solution. here is...
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pancholiamit
from Ahmedabad, Gujarat
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Internet connection - Router configuration problem

Address:Vadodara, Gujarat

I used to connect my cell phone and laptop through my old router maek cisco. due to some technical problem the olde router was stoped. I purchased new router make dlink. To configure my new router in place of my olde one i called to GTPL customer care since 07/06/2015 on a daily basis. every time customer executive told me that your complaint is registered and engineer will visit within 24 working hours. But till date no one from GTPL has...
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J
jiten3614
from Thiruvananthapuram, Kerala
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Not started my chennale

Address:Ahmedabad, Gujarat

My name is jitendra shah, My resident address is 11/126, balkrishnanager, saijpur bogha, Naroda, Ahmeabad. My account no is[protected], I sifted my setopbox at above address, I completed my all prosizor, by myself, After prosizor today is 12th days, my setopbox is not started, Agent of this area's he said to me that he was complited his all activity by himself.so i request to you that pls started my chennale as soon as possible, and reply...
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V
vivekk640
from Kolkata, West Bengal
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set top box portability

Address:Patna, Bihar

when we can portibilite our mobile number keeping the same number to any mobile company why cant we do the same with setopbox provided by the local cable opreator?they told us to by new one why we always pay when we have already purchesed one ?we want to change our service provider how can i do this....
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J
Jignesh5078
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Brodband not working

Address:Surat, Gujarat

Id: kuvadiyapj Mo: [protected] My brodband is not working right now, I submit complain 4-5 time but it have not been solve and not get satisfied answer from customer support. And same problam accrued in 15 to 20 days, So solve problam and give me support because I have to face so many problam....
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abhishek ken
from Ahmedabad, Gujarat
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Worst Service and no internet connectivity since 15 days

Address:Ahmedabad, Gujarat

Myself Abhishek Ken, My User name : Mukesh105. Since i have setup for internet connectivity in the month of february, till today i have logged more than 50 complaint for bad service and there is no response regarding it. Internet works for 2 days and get disconnected automatically for 10-15 days till i call the technician to visit and check for the problem, It is been so ridiculous that without confirming to customer that the problem is...
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L
Limb
from Baloda Bazar, Chhattisgarh
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About channels and remot

Address:Panchmahal, Gujarat

I purchesd Gtpl HD connection before a month ago.you do not provide me the number of channels which you promised about 20. In addition my remot is not working properly from the day of joining.i have complained 5 to 6 times for both the issues. But operator of godhra not responding me very well. So please tackel the issue as soon as possible otherwise I have no other option apart from going to consumer foram. I am from godhra. Contact no....
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Address:Vadodara, Gujarat

My name is Tushar Pathak.I have GTPL broadband connection.My connection is frequently connect/ disconneted no.of times in a day since 3 months.I have complained to customer care centre of GTPL No.of times.But problem remain unsoived. My address:-B1/32, Geet Bunglows, Ajwa Road, Vadodara-19 My mobile no. [protected]. Really Gtpl froad company, chitting with customer. Today I go to consumer forum....
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Prashantnjethani
from Mumbai, Maharashtra
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Very uncooperative customers care executive

Address:Rajkot, Gujarat

I called to coustmoer care of gtpl from my register number Where mr. sohil saikh Saahibaag, ahmedabad, was the responding executive . . I was asked to confirm my id then number .. Which i did after that also executive require mac id of my router without which he was not ready listen to my complain so forget about registering I told him to ask me any other information which i can provide as mac id is not a data which u carry with......
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V
vvjoshi
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection frequently connect/disconnect

My name is Vijay joshi.I have GTPL broadband connection.My connection is frequently connect/ disconneted no.of times in a day since 2 months.I have complained to customer care centre of GTPL No.of times.But problem remain unsoived. My address:-No.23/b Saibaug society Sai chokadi, Near Darbar chokadi Manjalpur Baroda-390011 My mobile no.[protected]...
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