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Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

1.7
Last updated Dec 22, 2022
Complaints 602
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207
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Customer Service Contacts

Hathway / Gujarat Telelink [GTPL] Phone Numbers

Toll free
1800 419 0419
227
155
1800 233 0233
129
141
Phone
+91 79 2657 7555
134
118
+91 79 2562 6476
72
72
+91 97 2763 3633
56
82

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Hathway / Gujarat Telelink [GTPL] Website

Hathway / Gujarat Telelink [GTPL] Head Office Address

C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India
380004

Hathway / Gujarat Telelink [GTPL] reviews & complaints page 12

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S
SEEMA NAGORI
from Chhota Udepur, Gujarat
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refund of money.as we are not satisfied for your services.

Address:Vadodara, Gujarat

respected sir, I RAMKISHOR NAGORI has stopped using GTPL Broadband connection since one month as their is serious connectivity problem. even the net is not working regularly. we have discuss this with the manger at service center. and the concerened person promised us for the refund of money.but even after one month no Email is sended from his side .I also enquire in customer care . customer ID ramkishor_77, password [protected], reciept...
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N
nnpal48
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Very poor service

Address:Ahmedabad, Gujarat

VERY BAD SERVICE MY INTERNET NOT WORKING FROM LAST ONE MONTH AND GTPL STAFF NOT RESPONSE, daxini gtpl OFFICE, maninagar. My area is ghodasar. VERY BAD EXPERIENCE ALL PAYMENT TAKEN IN ADVANCE RS 8000 FOR ANNUAL AND KNOW NOT REFUND THE SAME......
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A
anilchaudhari05
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Static IP. Internet not working

Address:Gandhinagar, Gujarat

I tried all above number and they do not exist. We I tries to connect with internet its shows me Static IP in connection type instead of PPPoP and went fail to connect. I tried to contact but no one is answering. It should be banned....
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J
JAY KHANDHERIA
from Kandla, Gujarat
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INTERNET CONNECTION NOT WORKING

Address:Kutch, Gujarat

VERY BAD SERVICE MY INTERNET NOT WORKING FROM LAST ONE MONTH AND GTPL STAFF NOT RESPONSE NAME DHIRAJ, NIRAJ, AND MANAGER IS VAIBHAV IN GANDHIDHAM OFFICE VERY BAD EXPERIENCE ALL PAYMENT TAKEN IN ADVANCE RS 25000 FOR ANNUAL AND KNOW NOT REFUND THE SAME...
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B
Bajrangbali Sales Ahmedabad
from Mumbai, Maharashtra
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GTPL - Bad Behavior of Sales Team Leader

Address:Ahmedabad, Gujarat

I apply for new connection . GTPL sale person give me 6 days for installation today already 15 days gone no one came at my home and when i call sales person he give me sales team leader number . Sales team leader have no manner to talk with customer he give me answer if you don't wont connection then we will give your cheque back . They don't want to sale connection ....
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G
GCTI
from Pune, Maharashtra
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INTERNET IS NOT WORKING FROM 16/05/2015. ERROR 651

Address:Ahmedabad, Gujarat

RESPECTED SIR/MADAM THIS IS TO INFORM YOU THAT THERE IS NO INTERNET CONNECTION FROM LAST 11 DAYS. MY COMPLAINT IS REGISTERED ON 20/05/2015 [ 09:53 am ]. BUT TILL NOW THERE IS NO RESPONSE FROM GTPL SIDE. I WAS RINGING ON TOLL FREE DAILY, BUT FROM THERE SIDE ALWAYS SAME ANSWER " WE ARE TRYING TO SOLVE YOUR PROBLEM " WE UNDERSTAND YOUR PROBLEM. PLEASE CO-OPERATE US ". HOW MUCH WE HAVE TO CO-OPERATE ?...
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Nilesh Faladu
from Mumbai, Maharashtra
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Relocation of service

Address:Junagadh, Gujarat

Dear All, I had applied for relocation of GTPL broadband services and make payment and submit all necessary documents to your local support. Since last 10 days local team is not acting upon and make falls commitment. Since i paid the annual charges for service, i am taken for granted. Request you to help in restoration of services this time. Assuring you in future i will never recharge GTPL once this annual plan consumed. Regards,...
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J
jayvala
from Anand, Gujarat
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not providing good services

Address:Anand, Gujarat

Dear Sir/Madam I have register for broadband connection in GTPL. My plan is 512 Mbps. I have paid money for three month but they are not providing me good services. Every sunday i did not get internet connection. Bad customer response. Please help me out from this....
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N
Nandkumar Kanse
from Mumbai, Maharashtra
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GTPL Taking Charges in Advance but Not service providing properly

Address:Surat, Gujarat

GTPL Service provider, Taking charges in Advance for 6 Month and Not Providing service properly Our details are as under : Company Name: MSK Shipping and Losistics Pvt. Ltd. Contact Person : Mr. Nandkumar Address : 86 Sai Residancy, Ruchi Township, Kavas, Surat (Under GPTL-Adajan Branch) Our details are as under: Username: mskslpl Router MAC No. C83A355D1500 Thanks Nandkumar...
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Address:Surat, Gujarat

Dear Sir / Madam, I would like to inform you that almost day after Every Night your Internet connection is not working properly, Frequently Every Night and some times in day also your internet is disconnecting intermittently Frequently. Our details are as under : Company Name: MSK Shipping and Losistics Pvt. Ltd. Contact Person : Mr. Nandkumar Address : 86 Sai Residancy, Ruchi Township, Kavas, Surat (Under GPTL-Adajan Branch)...
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Address:Ahmedabad, Gujarat

Dear sirs, i am Rasesh Ladhawala, my user ID is rases27. i have take gtpl internet connection before 8 months, but i have so much heavy internet problem since last 7 days both through direct system and through router for getting wifi connection. I have made so many complains through your toll free no-[protected] and only one stereo type answer from GTPL i got is, , , 'complain will be solved within 24 working hours". I have made comlains...
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S
SHAHPRAVIN
from Nagpur, Maharashtra
Jul 13, 2021
This thread was updated on Jul 13, 2021
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INTERNET PROBLEM

DEAR SIR, I TOOK INTERNET OF GTPL COMPANY BEFORE TWO MONTH AND SINCE THEN I HAVE INTERNET PROBLEM BOTH THROUGH DIRECT SYSTEM AND THROUGH ROUTER FOR GETTING WI-FI CONNECTION. I HAVE MADE NUMBER OF COMPLAIN THROUGH YOUR TOLL FREE NO. AND ONLY ANSWER I GOT IT WILL BE SOLVED WITHING 24 HOURS. NOW I AM COMPLETE FED UP AND REQUEST YOU TO REFUND MY AMOUNT OF RS. 2500/-...
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Address:Vadodara, Gujarat

Such a disgusting service I have ever got. Paid 220 advance before 14 days and also paid 250 rupees hidden charges for transfer fee (do not know why this charges?) and still didn't get connection. I am already using GTPL tv cable and just changed my house from another society to this Subhanpura area... GTPL should take action against this operator. I have met few GTPL tv cable customer from this operator and came to know that they all are...
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M
mjv100000
from Rajkot, Gujarat
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Connectivity Problem

Address:Junagadh, Gujarat

KHII_JND This is my ID.I had been connected with GTPL since it started in Junagadh. There had been always complaint regarding your technicians who are here to solve the technical matter. They are not responding nicely nor they are cooperative. They are not picking phone before 10am and after 7pm. Call center are busy always half hour. we as a businessman are not free to do all this stuff. If you can provide uninterrupted service or...
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R
ruprekha
from Aurangabad, Maharashtra
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no signal in my television fromone week ago

Address:Nagpur, Maharashtra

I m ruprekha waghmare from nagpur here from one week gone their is no signal in my television so many time I call cable operator but they doesn't give any response . So kindly help me and solve my problem . Thank U...
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bhagvtprasad v raval
from Bengaluru, Karnataka
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refund not received

Address:Ahmedabad, Gujarat

On Sunday, 12 April 2015, 12:57, Bhagvatprasad Raval wrote: hi... not received refund of broadband so far. services terminated and stop by GTPL. arrange to send the refund immediately. we have opted for another provider written complaint is already sent to GTPL ... thanks: B.V.Raval Mo : [protected]...
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J
jayakrishnangounder
from Ahmedabad, Gujarat
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Broadband Connection is not working

Address:Ahmedabad, Gujarat

HI there, Myself Jayakrishnan Gounder having broadband internet connection with GTPL. It has been 6 days still they are not able to provide me the connection (getting 651 modem error). I paid entire money for 6 months in advance.I called their customer care many times, but of no use. They used to make fake promises that the problem will be solved within 24 hours but it took almost more than 130 hours but problem still not solved My...
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M
mr.cricketer
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No network

Address:Surat, Gujarat

Its kindly i inform you that gtpl no network todays morning ..when i call on office that his number always on waiting so we cant able to contect cable opreter ..our opreter is MITRA CABLE VISION and his customer care no is [protected] ...gtpl network ...thank you...
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S
SachinGandhi92
from Mumbai, Maharashtra
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Dis connection and Refund

Address:Vadodara, Gujarat

Hi Team, I want to dis-continue gtpl Internet service on my id sachin51. I started service before around 3 months with subscription worth Rs 3499. But now as the service is not well and i am totally unsatisfied with GTPL just wanted to tell you disconnect the Internet and refund my remaining money. Its been more than 6 months and no revert from you people.If you don't want to serve your customer then do inform so i can find another...
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M
Monty Gehani
from Patna, Bihar
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BROADBAND CONNECTION DROPS OUT CONSTANTLY

Address:Ahmedabad, Gujarat

Dear Mr. Annirudhsinh Jadeja, This is in connection with GTPL Broadband which I have subscribed since January 2015. After this subscription to till date more than 30 times our connection has been disturbed. Every time we contact customer care to solve our complaint they tell us to wait for 24 hrs to get it resolved because there is LINE PROBLEM IN OUR AREA (i.e Maninagar Area, Ahmedabad). This is the repetitive sentence we hear it from...
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