Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

This is to bring to your notice that my Broadband of GTPL has not been working since 9th May2015. Repeated complains have had no effect on the company . The complaint nos. given by the company for complains [protected], [protected] and [protected] had taken the complaint. After that they do not answer as they know who the caller is. Kindly advise.

Hello, my internet connection is not working form last 5 days, I have contacted customer care and he rgave me request number that is 668136 that day that executive said me your complain will be solve in next 24 hrs, after 24 hrs I have called again and then asked for that status, he told me that we are taking maximum 3 days to resolve your problem, then okay, I am agree to wait for 3 days still i did not get any solution. here is detail of my connection Name: Alpesh Radadiya username: alpesh024 if you cant provide you service please disconnect my internet broadband service and refund my money back, as I am new customer and just in 10-15 days getting this problems, cant imagine next 7 month with GTPL.

I used to connect my cell phone and laptop through my old router maek cisco. due to some technical problem the olde router was stoped. I purchased new router make dlink. To configure my new router in place of my olde one i called to GTPL customer care since 07/06/2015 on a daily basis. every time customer executive told me that your complaint is registered and engineer will visit within 24 working hours. But till date no one from GTPL has visited my home. Registed Complaint number was delivered to my registed mobile no [protected] as under: 1. 656289 on 07/06/2015 2. 667123 on 13/06/2015 3. 6701545 on 15/06/2015. Regards Amitkumar Pancholi Mob - [protected]

My name is jitendra shah, My resident address is 11/126, balkrishnanager, saijpur bogha, Naroda, Ahmeabad. My account no is[protected], I sifted my setopbox at above address, I completed my all prosizor, by myself, After prosizor today is 12th days, my setopbox is not started, Agent of this area's he said to me that he was complited his all activity by himself.so i request to you that pls started my chennale as soon as possible, and reply to me by mail or call, that when will be start my chennale. pls reply to me my following mail id or call no. My mail id is [protected]@yahoo.in My mo.no.is [protected]. Thanks,

when we can portibilite our mobile number keeping the same number to any mobile company why cant we do the same with setopbox provided by the local cable opreator?they told us to by new one why we always pay when we have already purchesed one ?we want to change our service provider how can i do this.

Id: kuvadiyapj Mo: [protected] My brodband is not working right now, I submit complain 4-5 time but it have not been solve and not get satisfied answer from customer support. And same problam accrued in 15 to 20 days, So solve problam and give me support because I have to face so many problam.

Myself Abhishek Ken, My User name : Mukesh105. Since i have setup for internet connectivity in the month of february, till today i have logged more than 50 complaint for bad service and there is no response regarding it. Internet works for 2 days and get disconnected automatically for 10-15 days till i call the technician to visit and check for the problem, It is been so ridiculous that without confirming to customer that the problem is been sorted or not, they themselves tick as a problem solved. I have been frustrated by this kind of behavior. so i request you to disconnect the service and refund money as soon as possible.

I purchesd Gtpl HD connection before a month ago.you do not provide me the number of channels which you promised about 20. In addition my remot is not working properly from the day of joining.i have complained 5 to 6 times for both the issues. But operator of godhra not responding me very well. So please tackel the issue as soon as possible otherwise I have no other option apart from going to consumer foram. I am from godhra. Contact no. [protected]

My name is Tushar Pathak.I have GTPL broadband connection.My connection is frequently connect/ disconneted no.of times in a day since 3 months.I have complained to customer care centre of GTPL No.of times.But problem remain unsoived. My address:-B1/32, Geet Bunglows, Ajwa Road, Vadodara-19 My mobile no. [protected]. Really Gtpl froad company, chitting with customer. Today I go to consumer forum.

I called to coustmoer care of gtpl from my register number Where mr. sohil saikh Saahibaag, ahmedabad, was the responding executive . . I was asked to confirm my id then number .. Which i did after that also executive require mac id of my router without which he was not ready listen to my complain so forget about registering I told him to ask me any other information which i can provide as mac id is not a data which u carry with... That person was highly Uncooperative That he did not transfer my call to hia supervisor nor he provided his employee id and his supervisor name... Was not even listening to my complain ... Very rude behaviour Experienceing this within the first wk of registering... Real pathetic customers care...

My name is Vijay joshi.I have GTPL broadband connection.My connection is frequently connect/ disconneted no.of times in a day since 2 months.I have complained to customer care centre of GTPL No.of times.But problem remain unsoived. My address:-No.23/b Saibaug society Sai chokadi, Near Darbar chokadi Manjalpur Baroda-390011 My mobile no.[protected]

respected sir, I RAMKISHOR NAGORI has stopped using GTPL Broadband connection since one month as their is serious connectivity problem. even the net is not working regularly. we have discuss this with the manger at service center. and the concerened person promised us for the refund of money.but even after one month no Email is sended from his side .I also enquire in customer care . customer ID ramkishor_77, password [protected], reciept no.92910 date 23/03/15 .from their I came to know I have use only 6 GB. SO PLEASE REFUND the settlement money. thankin you, RAMKISHOR NAGORI, ghanshyam bhuvan, chunilal zaver's lane, bajwada, vadodara, gujrat. home plan

VERY BAD SERVICE MY INTERNET NOT WORKING FROM LAST ONE MONTH AND GTPL STAFF NOT RESPONSE, daxini gtpl OFFICE, maninagar. My area is ghodasar. VERY BAD EXPERIENCE ALL PAYMENT TAKEN IN ADVANCE RS 8000 FOR ANNUAL AND KNOW NOT REFUND THE SAME...

VERY BAD SERVICE MY INTERNET NOT WORKING FROM LAST ONE MONTH AND GTPL STAFF NOT RESPONSE NAME DHIRAJ, NIRAJ, AND MANAGER IS VAIBHAV IN GANDHIDHAM OFFICE VERY BAD EXPERIENCE ALL PAYMENT TAKEN IN ADVANCE RS 25000 FOR ANNUAL AND KNOW NOT REFUND THE SAME

I apply for new connection . GTPL sale person give me 6 days for installation today already 15 days gone no one came at my home and when i call sales person he give me sales team leader number . Sales team leader have no manner to talk with customer he give me answer if you don't wont connection then we will give your cheque back . They don't want to sale connection .

RESPECTED SIR/MADAM THIS IS TO INFORM YOU THAT THERE IS NO INTERNET CONNECTION FROM LAST 11 DAYS. MY COMPLAINT IS REGISTERED ON 20/05/2015 [ 09:53 am ]. BUT TILL NOW THERE IS NO RESPONSE FROM GTPL SIDE. I WAS RINGING ON TOLL FREE DAILY, BUT FROM THERE SIDE ALWAYS SAME ANSWER " WE ARE TRYING TO SOLVE YOUR PROBLEM " WE UNDERSTAND YOUR PROBLEM. PLEASE CO-OPERATE US ". HOW MUCH WE HAVE TO CO-OPERATE ?

Dear All, I had applied for relocation of GTPL broadband services and make payment and submit all necessary documents to your local support. Since last 10 days local team is not acting upon and make falls commitment. Since i paid the annual charges for service, i am taken for granted. Request you to help in restoration of services this time. Assuring you in future i will never recharge GTPL once this annual plan consumed. Regards,

Dear Sir/Madam I have register for broadband connection in GTPL. My plan is 512 Mbps. I have paid money for three month but they are not providing me good services. Every sunday i did not get internet connection. Bad customer response. Please help me out from this.

GTPL Service provider, Taking charges in Advance for 6 Month and Not Providing service properly Our details are as under : Company Name: MSK Shipping and Losistics Pvt. Ltd. Contact Person : Mr. Nandkumar Address : 86 Sai Residancy, Ruchi Township, Kavas, Surat (Under GPTL-Adajan Branch) Our details are as under: Username: mskslpl Router MAC No. C83A355D1500 Thanks Nandkumar

Dear Sir / Madam, I would like to inform you that almost day after Every Night your Internet connection is not working properly, Frequently Every Night and some times in day also your internet is disconnecting intermittently Frequently. Our details are as under : Company Name: MSK Shipping and Losistics Pvt. Ltd. Contact Person : Mr. Nandkumar Address : 86 Sai Residancy, Ruchi Township, Kavas, Surat (Under GPTL-Adajan Branch) Our details are as under: Username: mskslpl Password:[protected] WI-FI PW-[protected] Router MAC No. C83A355D1500 Computer System : Window addition : Windows 7 Ultimate Waiting for permanent solution Thanks & Best Regards, Nandkumar (Mr.) (Branch Manager)  : M: +91 [protected] / [protected], For Video Conference : mskshipping789 MSK Shipping and Logistics Pvt. Ltd.(A Div.of Allstar Shipping Pvt Ltd.) Hazira Branch : || 86 || Sai Residancy || In Ruchi Township || Kawas || Hazira Road || Nr. Ichapore Police St. || Surat - 394510 || Gujrat || India ||  : Ph: +[protected]  : Fax: +[protected], E-mail : [protected]@mskshipping.com / [protected]@mskshipping.com