Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

Broadband — bad service

Dear Sir,
last month we took a airtel broadband conection, number was 4382608, but after some time we knew that this number is already alloted to another persone. Then we complaint in airtel costemer care and we got a another number, number was 4372608 but this number is still dead. After that we complaint again in your costemer care but there is no reply, nobody is taking it seriously, and from last one and half month our company is facing many problems. so plz advice what should we do. And please take some action urgently.

Chapri Resort & Hotel
88, Chapri House, Sec. 23
GURGAON- 122017
pH.[protected]

Broadband — Reverse result

Sir,
After lodging complain a few days ago about the average slow speed of my Broadband connection, I have started thinking that BSNL would take proper action to rectify the defect.But today ie on 23.05.08 at 8.05 pm Ifound that the the speed has been remarkably decreased at 26.80 kbps.I am unable to express my feelings in language against BSNL's reverse sweep action.May God bless them.
=Asisbaran Bandyopadhyay.

Broadband — mental irritation by company

Dear Sir,
This is to bring to your kind notice that I had taken sify broadband connection a few months back and all things were going ok but from last 2 months the company is continuosly giving me unnecessary calls regarding services(sometimes they say that some virus sort of thing is spreading by your computer or something like that), the distributor (Universal cable, Lko)also send one of its guy regarding this matter and today i have recieved call from company in evening that my id will be blocked.Now when I have recharged my account they are unnecessarily irritating me.So kindly look into the matter so that i may feel relax.
Rgds
saurabh Dwivedi
363 a/6, Motinagar
Lucknow
Mobile No.- [protected]

Broadband — hi friends dont purchase any of he hatway products

hi friends as a friend i am telling to every one that dont purchase any product of hathway thi is the one of the worst company in india and very bad service i have paid amount in hatway and i dint get any connection from the and i have losed the money

You are right GTPL Broadband Service is vary Bad Service

My name is gohel hardik
I had purchased gtpl broadband before almost two months and after a month of connection cable got damaged, hence connection is frequently being lost and I cannot use internet countinuously. sometimes connection gets lost for a long period.
I am complaining my service provider for whole month and he is avoiding my complaint.

Gtpl remort control not working since week

Remort control found to be lack of quality NOT WORKING SINCE WEEK Company proviiding poor remort control device Need to be licence close

i had also suffer from the problwm of speed ...and also they had told me..your laptop had a problem and detect some drivers ...and my plan is 600 kbps but my speed is approximately near the 470 kbps an the speed is frequiently changed time to time... i am continuesly suffering this problem ..please some one bring the sollution

GTPL — not clear any chanel in your gtpl

My complain is everyday some kind of problem in your gtpl's channel . There are not show any Chanel in clear form. Please kindly take necessary action for that type of problem. Solve earlier as possible.

setup box

Setup box didnt work last 6 month.set up box no is-JLBBBSRSW, ref no- or complain no 110868

Dear GTPL BROADBAND

MY NAME IS MUKESH SHARMA
GTPL USER ID--- SHARMAMUKESH

MAIN AAPKA MET CONNECTION 3 YRS SE USE KR RHA HU.BT I M VERY SHOUTING THIS THIME.I M RENEWAL MY CONNECTION 500 SOMTHING SPEED LIMIT.YOUR GTPL RECEIPT NO 57634 RUPESE 1850/-FOR 3 MONTH.BUT I M VERY HURTING YOUR SERVICE.YOUR SPEED SERVICE NOT GIVEING ME..
PHLE AAP MUJHE SYURE KRO K AAP MUJHE SPEED KYU NHI DE RHE HO.M EXPIRE DATE SE PHLE PAISE BHR DETA HU.SORRY SIR MUJHE KHNA NHI CHAHYE.PR KYA KRU.AAPKA CUSTOMER CARE NIGHT M ITNA BUSY HOTA HAI K 30 MINUTE TK KOI PHN REV NHI HOTA HAI.
M AAPKO ITNA BTA DU.M VIDESHI COMPANY KA ACCOUNT KRTA HU.OR AAPKI SPEED KE KARAN MERE POINTS CUT JATE HAIN.
SO PLEASE HELP ME SIR G.
MY CONTACT NO.[protected] & [protected]
REPLY ME MY ID [protected]@gmail.com

Dear mukesh sharma,

Please write your complain in either hindi or english.. It seems you don't know any of the languages properly.

Thanks,
GTPL

GTPL Broadband internet connection — i cant service of gtpl broadband net connection

respected sir

i had compalin against that i cant get net properly it seems for 2 minute and close it itself and also i had complain about that i cant get 180kbps at day speed and 512 kbps at night net speed

i had already complaint that but i cant reponse of that so wat should i have to do?

good afternoon sir,
priyank shah at ahmedabad gujarat
ID : priyankshah
I have complain about GTPL Broadband please solved it.It is as under

1. I have planned of 192kbps in day and 512kbps at night unlimited plan but since last 8 days i cant get that it properly it gives only surfing at day is 160-170kbps and at their downloading speed is 9kbps at days and at night surfing speed is 300-320kbps and downloading speed at night is only 12-14kbps.
this is not really good at your service because actually in plan 192-512kbps download should be 24kbps at day and at night 64kbps must be given to me but it comes only 9kbps at day and 13kbps at night.


please kindly request you solve my above problem and give me your better service.plz contact me for details
priyank shah [protected]

gtpl take my payment & no any connection & no my payment back from 1.5 month

i was want gtpl new connection but there not have permission for gtpl. i pay my payment but gtpl not give me connection or my payment.

I am one of the customers of GTPL since last one year. I am not able to contact any GTPL person in vadodara. The customer care telephone nos. given are also not valid and they are not in existance. Pl inform what is the solutions for my technical problems.
I sent you mail on the website given link which also bounced back.

GTPL — GTPL Internet service is very bad

GTPL Internet service is very bad...after 15 days no solution in GTPL company...

GTPL broadband not working at night when 2mbps plan's time is started

I have a plan of 512kbps-2mbps day and night plan. But my gtpl broadband is not working at night after 9:00pm. The connection totally stops working as gtpl broadband closed my connection.

Network cable unplugged

Every day at 7:00 PM to 8:15 this problem I am facing since one month.

Star sports channels are not working.

Star sports channels are not working in my gtpl set up box. It shows 'channel unauthorized. Please call customer service'. Please fix it quickly.

fuc your monkey

Facing problem since 7days on the particular channel ZEE TV & ZINDAGI.

Facing problem since 7days on the particular channel ZEE TV & ZINDAGI. Kindly resolve this issue as no one is supporting even from internal team as well.

I HAVE GTPL CABLE CONNECTION AT MY HOME. OUR CABLE CONNECTION IS NOT WORKING SINCE 15 DAYS. I HAVE COMPLAINED FOR THAT EVERY DAY 2-3 TIMES BUT THE CUSTOMER CARE EXECUTIVE NEVER NEEDFUL, I HAVE ALREADY PAID FOR WHOLE YEAR. NOW, WHAT CAN I DO? I HAVE TO GO CONSUMER COMPLAINT OR WAIT FOR YOUR RESPONSE? THIS IS VERY BAD SERVICE FOR GTPL. PLEASE GIVE ME REPLY OTHERWISE I GO FOR A LEGAL PROCEDURE.
THANKING YOU.
MY COMPLINT NO IS 6314 ON 30TH OCTOMBER 2010.

HI, I WANT TO COMPLAIN ABOUT MY GTPL CONNECTION THAT IN 2DAY ONWARDS START GTPL IN MY P.C. THAT IS DESTOP N MY LEPTOP BOTH.IT IS R8 NW ONLY CONNETED IN MY LEPTOP ONLY, PLEAS DO AS SOON AS POSSIBAL.MY IMAIL ID IS [protected]@ymail.com

Cable operator not responding

I want to add sports package and english movies package, but cable operator is not responding from 2-Feb-2015. do the needful ASAP.

rent

why are you taking different rent in different area.

I am using GTPL Cable and WIFI Internet. Both are not working good.
But GTPL cable is worst.

First incidence - local GTPL guy had came and collect 3 moths payment. and after 15 days our cable connection was cut off because he run away with payment. we tried on his mobile no # [protected] but it was switched off.

After that i went to the Ghatlodia GTPL office and paid money for my cable - staff of this office is very bad mannered and uneducated. so sorry to say like this.

then our cable was not working - like one day it's working properly and next 4 days it 's stuck. so we decided to remove GTPL so we asked them to submit their set up box and refund my deposit amount. they denied to do that and after that i sent mail on [protected]@gtpl.net - @ 10th may 2017, they ask me to keep some patience. now they event don't reply me for my mails. i have mailed them many times.

GTPL Internet is also not working we complained but they told me - "Avu j Chalse"

and today that local guy cut my GTPL internet connection too. because i have complaint against them.

HI,
MY NAME IS HEMANT SHAH. I AM ALSO UNSATISFY WITH GTPL BROADBAND. THEY COMMIT ME ABOUT 1MBPS SPEED AT NIGHT BUT WHEN I CONNECT INTERNET AT NIGHT REALY THE SPEED IS BELOW 256KBPS. I HAVE 6MONTHS PLAN SO I AM WAITING FOR DISCONNECT INTERNET CONNECTION. I AM FROM BARODA AND I SUGGEST EVERYBODY, TO SELECT OTHER THEN GTPL BROADBAND SERVICES.

GTPL — 592 channel

Peace of mknd channel is not working

tv ma chote chhe

Prasaran bovaj kharab aave chhe ane. Opretar kay dhayn aapto nath 7 divs. Tha. Tv ban chhe.

ZEE TV Not Available Since 8 Days

Zee Tv not Available Since last Friday & Cable operator not given Satisfied answer for this.

Customer Service

Very Very Bad Customer Service Not Answer in my call in long long time

/S Sai cable network,
Shop no 7 Aruna Appartment, Nagpur.
I am Ajay Bongiri (Opertor) of GTPL Nagpur. Many time me and my CSCN group complain to improve in Nagpur Local News. First of all in nagpur coverage of local new is very poor. Many time we told them to cover very importent new, which is very asstial in local areas to improve Local News as compair to UCN. In GTPL Nagpur production of new is in Marathi and repit the same news many time and dimand of local newa is in Hindi. Relay time of news is not better. Many coustemer ask the Local NEWS of 24 hours.

iam vikram varma siti star cable network

I am a regular customer of SITI cable since last 20-25 years and right now I am paying the monthly charge of Rs.300/- per month in Chandkheda area (Parshwanath nagar). But since last month they have stopped the IMAGINE TV channel and LIFE OK channel.. When I contacted in the GTPL office of Shahibaug they said that it is a technical fault and will take time..They are taking the full amount of subscription and not showing all channels...

N. Sinha
[protected]@gmail.com

UCN Cable Network Nagpur — stop their services oftenly

we have problem with ucn cable network in our town, that services dose not reach to us properly and regularly, we pay charges for that regularly
you kindly accept my complain . thank you

I am GTPL set top box coustemer my box is still not activated so can you help me out

I've been using since long time, and i didnt find any big difficulties with GTPL. I dont know how they can say it is a fraud company :-)

And Remember that "No company is perfect. Every broadband has few or more difficulties." May be GTPL's feedbacks are different according to Area. But in CTM area, service is good enough.

pin no

How to get pin no

channel show your not authorized for this channel

on ten sport channel they was display this channel not authorized to view

spot on.even i suffered from that...they had not give proper reply to me...

dear sir... Mare koi complent nathi.. Pan mare tamne e janavu chhe ke mara area ma je cable man chhe teni sathe maru bantu nathi.. Ane bija pase thi hu conection lai saku te area vice hova thi lai sakto nathi.. Pahela mare tyan inlegaly cable conection hato pan have te kadhi nakhel chhe kem ke mari jankari hisabe kadach feauture ma mane koi problem thai sake te mate...
Sir mare conection ni jarurat chhe pan hu pela cable man pase thi lai sakto nathi.. Mare koi direct conection jevi suvidha hoy to janavso please kem ke mare jarur chhe.. Jai hind

Even im facing the same problem. My channel remote is also not performing well "when i increase the volume it change the channel when try to change the channel it increases volume".. Worst service i have ever encounter. Even when i use to call on - [protected] mr. Sidharth (Cable operator, gtpl) he always give fake assurance to visit my place its been 2 month i m shouting for all repair. No one is listening to me. I m trap. Please dont ever never take the setup box of gtpl.

well i am NRI, i visit here vallabh vidyanagar for sometimes, i used to watch ranji trophy matches in USA on willow.tv .i noticed whenever TEST matches Or ODI start, GPTL operator change channel by purpose so you not able to view LIVE CRICKET.


No need to contact them koz they do not answer properly or explain resonabaly. i heard they wants to robs people new way.starting oct. 1st. 2015, they will introduced DIGITAL BOX, first week of september GTPL advertize on tv, to stop by and pick
up the box from Aarti complex, vidyanagar, 388120


now after 12 days, GTPL insist to purchase DIGITAL BOX for 3500 RUPEES, also they mention Live cricket from OCT 2nd between india vs southafrica will not available without DIGITAL BOX.


in order to watch live games you must need to purchase package of Premium or premium plus if you are cricket lovers, cost will be 384 minus Entertainment tax, not only that 266 channel you must purchase koz starcricket channel only available in 400 rupees month, DD SPORTS, STARSPORTS 1/2/3/4. SONY SIX.TENSPORT, TENCRICKET AND DD SPORTS


other packages do not have no option for sports lovers yet price start from rupees 114 / 250 / or you can add single channel for 150 rupees extra, plus premiere package has 67 channel of non gujrati language which you must purchase and pay nearly 5000 rupees per year. i myself gujrati, why i watch tamil, marathi and telugu and keep paying, total rubbish .


with all this, do you think they give you signed Aggriment of refund money if live cricket not show up koz tenchnical issue or vice versa?i never seen TV service so cheap in the world.

due to final satelmant

due my pending salary is not clear month of feb13 & mar13

my plan has been expired

when i called to customer care at 9/9/2014 and complained about connection at that time they told me 'your plan has been expired' and when i brought a new plan your executive say your old plan still working and it expire on 10/10/2014..

As i have complaint to the toll free no.[protected], i asked about the situation going on between espn and gtpl, they are not broadcasting espn starsports, because gtpl is not gonna pay 14 cr rs for b-rights. i pleased them for paying to divide by viewer and they asked to give 14cr rs all alone and u will get . GTPL is fully thugs company . I do not want to miss world cup FIFA 2010 . I fully agree with manan shah, i want my yearly subscription fees back as their is 5 months subs is remaining !!! somebody must have to take serious steps against GTPL.

sir,
please solve this small issue as the fifa wc cup comesonce in 4years,
i urge u to do the same..
this if from all the football lovers across gujarat..

GTPL — Worst Internet Service

my internet is disconnected and not working since i purchased when power went off, i complained since 10 days your local team in Dwarka, but no response after 10 days... Even not refund my amount

I wish if I could meet the chief officer of GTPL so that I could slap him at the eve of fifa world cup. Due to these persons we are unable to watch the favoriate soccer game. Please make us available the particular channel.

Inspite of repeated follw-ups these people are least bothered and don't care for customers.I strongly feel that people should disconnect their connections and switch to other providers like Tata Sky, Airtel etc.

sir.

due to this contravrcy with both of thm y we have to sufer?
there is no issue if thy stop Bordcasting of Starpulse.

we already paid full rent of year still we are not able to watch FIFA.

please Do favour as soon as possible.

Mrunal Brahmbhatt.

speed of net

my scheme is 556kbps for 12month.but i never get download speed morethan 60kbps.so please doing something for this speed matter.