Hathway / Gujarat Telelink [GTPL]
GTPL Hathway Pvt. Ltd.
Customer satisfaction rating: 35%
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592
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Hathway / Gujarat Telelink [GTPL] Customer Care

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Address
C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004
Landmarks:Opp. Swaminarayan Temple

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
218
down
143
up
128
down
139


Additional info
Ahmedabad
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad 380024

Vadodara
6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara 390005

Ahmedabad
Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad 380007

Ahmedabad
4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad 380009

Ahmedabad
3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad 380051

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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35%
Complaints
592
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0
Resolved
205
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So far so good - The company responded to our notifications and is working on resolving complaints.

Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

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On 31st july 2019 my internet stoped working. I raised complaint from gtpl app ticket no:3274730. After getting same answer...
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My cabel operator sai cable is adding the monthly bill of rs 500 per month from last 3 month every month ian resiving the...
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You will surely regret

Daily complain made since last 1 week still no person came and no solution foundbr...
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We have requested for transfer of set top box on march 30th 2019 and operator took rs. 500 as transfer charges and informed...
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My cable tv operator is gtpl link network pvt. Ltd. C/o sky vision, 11, hariom ave., opp. Vallabhnagar mahadev, pij road,...
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Me gujrat ke suart me rahene vala hu hamara cebal opretar chenal pasand nahi karne deta he pakej ham ne cebal opretr ko bat...
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Local operator svs communications
Selected channels and paid rs 645/- on 23 feb 2018 about 50:channels alacarte.
Very few channels seen, not even the initial minimum number. Gtpl does not have my rtn. I do not have the connection number they ask. Local operator says he is helpless because government is tricking people. Very annoying to be deprived of tv news as elections are fast approaching.
Mch no 116 pin 500044
subscribed channels not seen.
Mar 11, 2019

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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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    Gtpl is providing the channel packages at unfair rate
    A package @390
    My calculation: 130 (Rent)+ 49 (Star) +...
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    I was paying 300 rupees for one month for unlimited channels. Now the gtpl asking 390 + rupees for one month. And it is also...
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    I have 50 mbps plan but i get download speeds around 10-15 mbps and sometimes even goes down to like 7-8 mbps upload is fine...
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    I registered in GTPL before 3 years in Chandanbala flat.Register contact Number-[protected] and User ID-prachi5_mh, and contact...
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    Mene 30 September ko GTPL router net connection liya tha. tab se leke aaj tak harroj complain unke care me karta hu. par koi solution nai aata he. me roj roj complain se thak gya hu. vo log jo time batate he us time pe banda aata b nai he. unki vajah se me office ka half day bohot hua he. full day chhuti b rakhi he par 30 Seseptember se aaj 28 November tak net thik se chala nahi he..
    mera connection GTPL vale thik kar jaye or jis din se thik se chale tab se hi 1 year star kare..
    q ki yese kitne hi logo ka time or pesa west kiya hoga
    loko k pass itna time nai he k main branch ya owner se mile
    ya fir solution nai aane vala ho to connection nikal jaye or mere half day office k full day office k or dugne GTPL me mene pay kiya he vo vapas kare..
    yesa nai huva to
    india mese GTPL company bandh karvado
    vese b unke share ne bohot logo ko duboya he
    net ki tarah.

    mere pass proof he video net nai chalta unka.

    please solution dilaye hamari government..
    muje bhi or puri india ko bhi
    JAY HIND
    VANDEMATRAM
    Nov 29, 2018

    Complaint Status

    Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
    Internet connection is not working in computer due to error 651 So we complain it so many times but they do not responed properly since 2weeks so kindly resolve this error with required action & inform once done .
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      Dear sir,

      I am Atul Soni, customer of GTPL BROADBAND, atulbhai registered mobile no [protected],
      Since 25/06/18, I am complaining about night disconnectivity, frequently complaint regarding same. Till date not rectified, your technical team didn’t visit for my complaint or never bothered to rectify the complaint, but showing their efficiency to higher authority, they close the complaint in 6-8 hrs. Now I am mentally harassed, by your help line team.(you can see the call records)
      Hence I
      Request you to disconnect the broadband, and refund the same, by DD/ cheque, at my registered address

      Atul Soni
      Sent from my iPhone
      Jul 23, 2018

      Complaint Status

      Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
      Gtpl Ticket id is 817762
      Still not solved
      Date of issued complaint : 17/7/2018.
      Today date : 25/7/2018.
      No proper service. No solution yet after making many calls about ticket solution.

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        Since last 1 month i have facing this problem. Everyday between 12:00 pm to 6:00 pm my net is not working. Many times i have complained about it to GTPL. But no one technician come to my home and report shows that my issue has been resolved. But actually my issue is not resolved. Due to this i and my family member facing many problems due to this. I request you to take right action against it. My GTPL user id is "dhirunk203"
        Mar 28, 2018

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        Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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          I have made so many complaint through customercare aswellas through ail but their jano solution till writing this mail. My internet is not working sinclair 15 days or more days. Inverting line for few minutes and it will be again down for more than 10 minutes die to this i am unable to do my work continuously. And having big financial loss due to this no body is bother for my complaint nor no representative has visited at my residence to resolve my query.
          Please do the needful in the matter urgently.
          Thanks
          Dilip patwa
          Customer. Id:bhavik8181
          Mar 20, 2018

          Complaint Status

          Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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            My internet is not working for more than two days and when i call gtpl customer service, they just say that it will be done...
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            I've gtpl hd connection so i should have received a original gtpl hd settop box but instead they gave me a hathway settopbox which has gtpl sticker sticked on hathway logo. They gave me a demo og gtpl hd using the original gtpl box and installed a hathway box. I need to file a complaint against the cable operator and i need the original gtpl box.
            P. S : i tried to talk to the cable operator but they're not co-ordinating.
            Nov 30, 2017

            Complaint Status

            Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
            Hello sir/madam,

            Daily mid night GTPL stops my internet service. After doing repeated complaints still no change in their service.

            Please do the needful.
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              I have paid for 1 year subscription of broadband service ad in just dial and cheque cleared from 7 days but service not started and representative mam saying your approval not come so wait... Also contacat person saying it will start soon / today / tomorrow but its not started kindly call me back or give consult department number
              Pratik - [protected]
              Nov 11, 2017

              Complaint Status

              Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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                Hey everyone,

                My username is: noornagar_529
                My name: mohd danish
                Contact: [protected] / [protected]br...
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                I have been facing this issue of internet outage since past 3 days i have called many times and also launched a complaint,...
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