Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

helloo,
sir,
because o[censored] r problem with espn and star ,we are loosing our favourite sports channel as well as favourite programms which are on air right now like fifa world cup,upcoming wimbelodn tennis championship.
we already missed the french open tennis championship bcz o[censored] r contraversoy.
please solve it today and provide us espn and star on cable.other wise we will cancel ur cable.
thanking you.
manan.shah.

GTPL is not showing the ESPN- STAR channels from last month due to the balance payment problem...but all the users are paying them regularly so why they did not pay to ESPN. It is We - the customers who are suffering due to this problem. We are not able to watch the FIFA world cup even though we paid the rent in advance... Pl take some actions against this company...

Respected Admins,
Due to an ongoing tussle between ESPN and GTPL , we the tv viewers are the ones suffering. GTPL has been highly inconsiderate and has shown little resolve in settling the dispute. We already missed out on the french open and now the biggest sport event on earth is going to be missed by us as well. We request you to look into the matter and resume the ESPN services as soon as possible. The whole of Gujarat is suffering . Please help the people.

Gujarat Telelink Private Ltd. (GTPL), a major multi service operator (MSO) holds over 60 % of the cable network market in Gujarat. Recently, it denied to pay an outstanding due amount of 14 crores to ESPN that resulted in the stoppage of broadcasting ESPN and Star- Sports and hence deprived its consumers of the most popular sporting event on earth FIFA World Cup 2010 in spite of consumers paying them proper rental charges. Cable operators always keep giving assurances to its consumers that these mega events will get broadcasted and still they have deprived their consumers from French Open, now FIFA World Cup and if the tussle continues, consumers will be deprived of Wimbledon as well. It is a heartbreak for lakhs of soccer fans in the state, 60,000 in Ahmedabad itself. Therefore, I sincerely request you to take action against GTPL, end this payment tussle and resume the broadcast of ESPN as soon as possible so that we do not miss the live action of this great event. Whole of Gujarat will be thankful to you.

fifa world cup has just started.. but due to irregularities of gtpl ahmedabad millions of football lovers in ahemadabad,kheda,anand dist. cant watch world cup. they gave reason that they didnt pat money to espn-star.. but why didnt pay.. everybody is paying rental regularly..
my sincere request is to take some disiplinary action against them..and resume brodcasting of espn -star.
thank you...

I am customer of GTPL Broadband internet, My Internet connection was not working and when I am trying to complain but there is only one toll free customer support number, which can be dial from only BSNL phones, I do not have BSNL connection, so when I am calling them on their different number they are replying we will not take complain other than our toll free number.

so how can i solve my internet connection problem.

There is no support from GTPL, it's service is so worst in ahmedabad.

Kepal Shah
([protected])

GTPL Ahmedabad promised full six months usage for Rs 1655/- They have not attended my complaints for non working connection up to 15 to 20 days in the last six months. it is frustrating and fraud company

Dear,
I am sorry to state that i have been subscriber of GTPL for the last two years and i have recommended more than five connections to my society for your good service as i have been in the administration of my society. I regret to inform you that on the 29th March 10 your collection officer has persuaded me to up grade my connection from 100 mbps to 128 mbps and requested me to pay the subscription for the whole year. Accordingly i paid Rs 3970--00 instantly by cheque but to my surprise the speed remains the same as before. Is it the technique to trap your old and assured customer? He also promised me that the technician would visit your home and update the speed but nothing has happened yet.
Clarify immediately the upgradation scheme if it ever exists or it is just a business policy. if prompt step has not been taken to clarify and convince me i would not hesitate legal action against your false and pompous policy.
Hoping your immediate response
Yours sincerly,
Purvi H Kotadia

This is regards to the payment that I have made towards the Internet connection for my (Tejas Bhavsar) house at Plot No:- 218/1, Sector:- 2/B. Ganbhinagar dated 01/02/2010 with the receipt no:- A, Invoice No:- 17529. I have been told to get the refund of the amount Rs 1655.00 for the internet connection that was technically not possible for your technician to provide through the cable. And few days after one of your representative came with the wireless device that I have strictly told him not to install as I am not interested in the wireless connection to which he replied that it is only for the trial and we will be giving you your money back in two days. This has happened on 23rd of Feb 2010. The connection which was done wirelessly at my location was not removed for one day and I have called the concern person to remove it immidiately. The connection was anyways removed and I was promissed to get my money back within 2 dyas and it is almost a month now. I have been trying to contact the local office of gandhinagar again and again but no one is replying me in a satisfactory manner and getting the unwanted excuses for the same. So, I request you to look into this and get back to me with the satisfactory reply.

Dear Sir,

GTPL have provided me a broadband service and Mr. Deepak Khunt (Who is marketing executive from GTPL at bapunagar office) Promise and even told me that you will never ever get dissconnected with our internet service. I have purchase a plan and i paid round about 2700/- Rs. I got connection after 30 days(nearly) of paid the money to GTPL (through check).

However, that i forgive but when i am connecting to GTPL mostly at night time(as i am doing job in the day time) always its disconnected. Sometimes connected then its disconnected nearly 12 mid night. And i am calling to call center(Even they have not provided me any reachable call center No. I search myself and call them after suffered 15-20 days) they register complain and inform me that our engineer will come tomorrow each and every time. Never his engineer come at our home and not any solution for this issue.

Please help me for the same and save other also from GTPL Broadband.

<B>I would like to tell you that never ever purchase GTPL and never ever do any financial terms with GTPL or GTPL guy (Mr. Deepak Khunt). He is from Bapunagar. GTPL is fraud and GTPL guys also fraud.</B>

Nital Patel

i have 6 months package subscription. but from the very first day of connection i have complaint of redialling the internet. so my all work is lost due to that. every 2 or 3 minute it restarted. and also most of the time connection is lost and problem is not solved even for 2 or 3 days. and also customer care executive give wake answers. i am tired of this.

please take action soon.

I need of GTPL Connection In Gandhinagar Plz Give Me Address Of GTPL Center.
Which give the connection at Home So Plz Reply Me. Or Call Me [protected]

GTPL NET IS THE WORST SERVICE PROVIDER..
NOT ONLY COMPANY BT MANAGER ABHISHEK IS .
HE DOESN'T KNOW HOW TO TALK WITH CUSTOMER,
I HAD PROBLEM FOR 10 DAYS BT NO ONE LISTEN TO MY COMPLAINT..

NEVER GO FOR GTPL CONNECTION

I REQUEST GOVT. TO CANCEL CO.'S LISENCE

I have taken internet connection of GTPL by paying Rs. 1675/- for three months unlimited plan. Since the day I started, the internet connection was not working perfectly and internet stopped anytime. Everytime I had to talk to their customer care office where people do not reply promptly and takes too much time to respond where I have to follow the redirection instruction. As I am working online and it was very important for me to be online. But as and when the internet got disconnected, it would not start upto 4-6 hours. I have lost my money and time after taking the internet connection. They have also fixed a setup box at my home and promised to pay me 100/- rs per month. I got only two months payment after so much followup..I have wasted much more money after calling them.....Still I am waiting for the last e-bill charges..During this three months almost 14-15 days the internet was not working totally and they are not even refunding the amount and not expanding the days....

Let me know what shall i do for it.

Dear sir,
My name is JOBIN C THOMAS. I am from gujarat(ahmedabad) sabarmati i.o.c road chandkheda.
my complaint is that i has given the amount of Rs1655 to gtpl for internet connection on 12/08/09. They told me connection will be done in 7 or 8 days. But its almost 12th day and yet the connection not given to me. I complaint more than 15 times in gtpl call center about this problem. But they are not responding me. They are just extending the time limit of connection. And i need it urgently. So SIR please do needfully for me.

YOURS FAITHFULLY

JOBIN C THOMAS

To whom it may concern

i have taken the new connection of GTPL broadband and i have paid for 6 months in advance.

15 days are gone no body turned up to active my services, if this is the service before using the boradband than what will be when after using it?? i think that is totally scrap.

please take this note on urgent basis and activate my connection in next 2 days or else GIVE MY MONEY BACK.
my contact no is [protected]

postal adds:-

B/1 hari om nagar bhind rto warashia colony
vadodara 390006

Vodafone India Complaints - Caller Tune Charges


Caller Tune Charges
Dear Sir

This is to inform you that, Rs 49 has been duducted automatically from my amount on 12.08.09. I am not activated this services the state this services from there side & charged to me.

I complain to customer care but no responce till today. My complain No is [protected].

Hence, you are requested to kinly credit the same at the earliest

Kaushlendra Kumar[protected]

Respected Authorities,
I Myself(Bhargav.R.Thakkar) is lodging this complaint regarding to my broadband connection.I am using the connection of GTPL Broadband Private Ltd. since last 9 months.And there is not even a single day when i haven't faced the problem in the service.Its frequent that it shows the error 815 every 2 days and connection stops working for 2 to 3 days in a week.Morever, They have the chargeable customer care service.And the contactpersons are never available at once we call them.And accoring to me i have visited this site before and i have seen lots of complaints for the same poor service of GTPL lodged by various customers of ahmedabad.This friday at morning around 9 am same error had occured so i have made a copmlaint to their CCE Pradeep and the problem was resolved on same day.But on saturday morning again the same problem had occured then i have registerd a complaint immidiately on saturday morning, which was resolved on Monday evening, after i have made several calls to their customer care, and atlast abused their CCEs.The total cost of internet connection i have paid for 9 months is somewhat around Rs.3200, But the calls i have made for complaints had cost me arond Rs1000 to 1500.So why don't you take some action against this fraud and lousy company.Please kindly give me feedback.
My User-ID is:bhargav1987
Password is:201287
so, please take some actions against this company.
yours truly
Bhargav.R.Thakkar

i have buy GTPL broadband 265kbs - 90 days - Rs. 2630 service on 7 july, 2009 but they not connect internet at my home. i have complain their but not replay to me. At ahmedbad GTLP broadband manger is ANNU Bhai and Maninaar helper is Shemsigh (+91 [protected]).

Dear Sir,

This company is a completly fraud company.

I took a connection from Gujarat Telelink Private limited, Where I was provided with the connection and then there was no help provided from the company then I had to cancell the connection, today there has been 3 months from the date of cancellation today also the company is not refunding the payment.

Regards
Thakkar & Sons