[Resolved]  Havells — Broken air fryer

Nov 01, 2016

Updated by farida nahid From : Kausar Ali <[protected]@ntpc.co.in>
Subject : Fwd: NTPC Ltd:broken airfryer body
To : [protected]@havells.com, [protected]@havells.com
Cc : Info <[protected]@ntpc.co.in>, Information <[protected]@ntpc.co.in>
Thu, Oct 13, 2016 10:12 PM



>
> Respected All,
>
> NTPC Ltd has bulk procured Havells Air Fryer, Model :Prolife Plus for
> distribution among employees.
>
> The airfryer of serial number-T16APB05008276, i got, had broken body.
>
> The complain for the same was registered at customer center and even
> mailed on 6th of September . As resolution of it, another airfryer
> with full of scratches having serial number-
> T16APB05008941 alongwith warranty card of different airfryer of
> different serial number-T15AFP08005816 was handed over.For this malafide
> approach to attend the complain, complain was
> lodged again at customer care and emailed twice on 24th and 27th of
> September.
>
> But still no further action taken by Havells representative.
>
> The complain numbers registered so far are-FI051373, FI073961, FI240497,
> FJ013281 and it shows the intent of seriousness to resolve the complain.
>
>
> with regards
> Kausar Ali
> NTPC, RIO
> 7B, PRETORIA STREET
> KOLKATA-71
> [protected]
>
>