[Resolved]  Havells — Complaint against havells company ltd north region

Address:

Jind, Haryana, 126115

Dear sir,
I purchased havells koolaire cooler 60 from shree electronics rani talab jind haryana on 20 april 2016. Its motor stopped working within 3 months. I registered complained at customer care center on 23 july 2016. They assured us fg230260 (Call no) & [protected] is (Customer id). But company technician told us that you bought 30 months old model & our company gives only 12 months warranty. Secondly he told your koolaire motor no doesn't not matched with bill serial no & he went away without repairing it. Then i complaint again at customer care on 27 july 2016. They assured us to solve our problem with in 48 hours. Then a technician from bhavya service center jind came for a temporary visit & assured us to visit again and solve our problem. But they have not visited nor attend my call. Kindly look into the matter & solve our problem as soon as possible.

Thanking you
Yours truly,
Dinesh kumar,
Mob no - [protected]
Uchana mandi (Jind)
Haryana 126115