[Resolved] Havells India — automatic 3 phase rotary | |||
Dear team, My name is madanamohanan and my place is parakkadi in taliparamba, kannur district. Last 10 days back in heavy thunder the automatic 3 phase rottary (Havels) got destroyed in thunder and when i asked my electrical shop they told me that the same should be ordered through company and the same day i ordered for "automatic 3 phase rottary-3 nos (Havels)". Now it is almost 9 days over i didn't get the product. Because of this there is no electricity in my house. So to reinstate the same the product is required urgently and as i have a function in my home on 26.05.2018, the same is needed urgently. I ordered the same through your dealer no.[protected]. So request you to get me the same by tomorrow urgently. I also regret to point out that in my new house which is 5 months old if such an equipment going dead in a low thunder what is the guarantee of such equipment. You are such a big company and your items are such poor how we can rely on your products. Not only that such a huge delay is taking for replacement of items ordered i will say that service is not upto the mark. Was this information helpful? | |||
Jun 23, 2018 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support May 23, 2018 Havells India Customer Care's response Hi Madanamohanan, Sincere apologies for the inconvenience caused to you.. Please share your complaint number so that our team can look into your issue. Regards, Team Havells | |||
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