[Resolved] Havells India — Ceiling fan not working properly | |
This is to inform you that I purchased 3 Ceiling Fans of your brand on 27.03.2021 vide Bill No. 1953 from Albino Electricals Model EQUS. It is brought to your kind notice that we were using earlier Orient Fans for 10 years and now after renovation, we changed 3 Ceiling Fans of Havells. At the time of purchasing, we clearly asked your dealer of Havells that give us the best fan of Havells and he advised us for this model EQUS and assured 2 years guarantee and noise-free/dust free. It is to inform you after installation these fans we facing a lot of noise in our rooms and even can't sleep properly due to heavy noise through your fan. We contacted your customer care centre and they sent their person to check the same. It is very strange to hear from your person that this noise is of air and he was not able to satisfy us. It is to inform you that we are not using Ceiling Fans the first time which ur person was telling about air noise. We were using Orient Brand for the last 10 years and still no noise in their product but ur product Havells is very poor quality and only you are selling your product through Ads only but second time nobody buys your product if you do not solve the problem of your customer. You are requested to change all 3 Fans which are installed only 3-4 days earlier and from starting they creating problems. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Apr 28, 2021 Havells India Customer Care's response Hi, we're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.
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