Havells India — comforter room heater 2000wt

Dec 19, 2019

Updated by Praful523 Since last week it's fan is not working and heating is stopped.I raised the request with service id[protected] on 11th Dec, the service engineer visited and told us that fan is not working so he will replace it in 2 days.

Later when I called on 13th dec, customer care told me that request automatically cancelled and they raised new request with id[protected] now on 16 the dec I come to know that this request again automatically cancelled and customer care team again raised new request with id[protected] which still not resolved

Dec 19, 2019

Updated by Praful523 Recently I talk to customer care and they gave me a number of Bandna - [protected] from havells and I talk to her she told me that parts required for product is not came yet since 11th Dec.

Do you guys have any idea it's 11 degree temperature in gurgaon.What is the point of purchasing this pathetic product if you cannot arrange the parts and service

Dec 21, 2019

Updated by Praful523 Can you please provide service denial letter so I can ask from Amazon for refund?as I think it's not possible for havells to provide service

Dec 27, 2019

Updated by Praful523 I think this company has no customer care service, as they given some numbers on website which will always tell that someone will come but since 11th December IAM still struggling with this pathetic company.
Shame on this company and there services

Jan 03, 2020

Updated by Praful523 Shame on you guys, this company management is completely shameless. Noone took the responsibility