[Resolved] Havells India — exhaust fan not working within warranty period

soumya_bunty7

from Bhubaneswar, Odisha

Address:

Cuttack, Odisha, 754031

Purchased a havells FHVVEDXOWH10 ventil Air Dx 35-watt 250mm Fan BookIDSUK6 from amazon on 02.10.2018 and warranty period for 2 years. Within 2 months fan not operating.

Last 25 days, I have called many times havells customer care, but they are not taking any action .

Please take necessary action and resolved my issues as soon as possible.

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Mar 9, 2019

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Feb 06, 2019

Updated by soumya_bunty7 Now, they cancelled my old complaints number without attempting my complaint

Feb 06, 2019

Updated by soumya_bunty7 Received a service agency number that number switch off. And called to customer care regarding this issue they are saying to wait .

Last one month I am waiting only.
I am hopeless please help me.

Verified Support

Feb 06, 2019

Havells India Customer Care's response Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Havells

Feb 06, 2019

Updated by soumya_bunty7 Old complaint number IA 103967 dtd. 13.01.18-This complaint not attempted.

And 2 days before, below message received
Dear subash chandra sahu, your service request[protected] has been replaced with[protected] due to system upgrade.

Mar 10, 2019

Updated by soumya_bunty7 Dear sir,
Till date no action taken to resolve my issues.

I request you to kindly expedite to solve my complaint.