[Resolved] Havells India — geyser is not working

 
2 Reviews
 Niraj Nayan on Feb 16, 2018
We had raised our concern on 2nd feb 2018 but this is still open. Call no is hb020266. When we call on toll free number they said within 2 working days senior engineer will visit your home but nobody came. Could you please look into this. Initially one junior engineer was come and he said this should be looked by an expert. Please resolve my issue asap.

Thanks,
Amit
Complaint marked as Resolved Apr 7, 2018

Complaint Status


[Feb 16, 2018] Havells India customer support has been notified about the posted complaint.
Verified Support
Havells India Customer Care's response, Feb 16, 2018
Dear Sir(Niraj),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells
Verified Support
Havells India Customer Care's response, Feb 19, 2018
Dear Sir(Niraj),

Our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Havells
Verified Support
Havells India Customer Care's response, Mar 07, 2018
Dear Sir (Niraj Nayan),

Our team has shared a quotation for the work to be carried out on chargeable basis. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Thanks for the quick reply. is Call no - HB020266 is sufficient to track or you need contact no//address.

Reagrds,
Niraj

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    65%
    Complaints
    465
    Pending
    14
    Resolved
    297
    phone
    +91 28 1248 1112 [Rajkot]
    +91 28 1292 1212 [Rajkot]
    +91 14 1398 8210 [Jaipur]
    location
    QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
    Havells India - geyser is not working