[Resolved] Havells India — geyser is not working

Niraj Nayan

from Pune, Maharashtra

Address:

Ranchi, Jharkhand, 834008

We had raised our concern on 2nd feb 2018 but this is still open. Call no is hb020266. When we call on toll free number they said within 2 working days senior engineer will visit your home but nobody came. Could you please look into this. Initially one junior engineer was come and he said this should be looked by an expert. Please resolve my issue asap.

Thanks,
Amit

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Apr 7, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2018

Havells India Customer Care's response Dear Sir(Niraj),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells

Verified Support

Feb 19, 2018

Havells India Customer Care's response Dear Sir(Niraj),

Our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Havells

Verified Support

Mar 07, 2018

Havells India Customer Care's response Dear Sir (Niraj Nayan),

Our team has shared a quotation for the work to be carried out on chargeable basis. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells