[Resolved] Havells India — havells geyser | |||
I've a hevells belle geyser 25l. There was a water leakage from behind the body. I registered a complaint for this issue and my call no. Is ha040813. Technician came to my place and said that the unit will be changed and there will be a brand new unit installed at the price of 4500 inr. Then technician went to pick up the new unit but till now no update is there regarding my complaint. Now the leakage is at its worst level. I've to call for the customer support but only to listen that a reminder is sent for the complaint. Choosing havells over any other brand was its customer service, but seems like i made a wrong decision. Was this information helpful? | |||
Feb 16, 2018 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jan 13, 2018 Havells India Customer Care's response Dear Sir(Priyanker Kashyap), We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help. Regards, Team Havells Verified Support Jan 16, 2018 Havells India Customer Care's response Dear Sir(Priyanker Kashyap), We hope that our team got in touch with you about your appliance repair issue. We got to know that you are not ready to pay the charges for the repair but as per norms of the services, charges are applicable for the same. We request you to pay the service charges or it's advisable to purchase a new geyser. Regards, Team Havells Jan 22, 2018 Bhat Zahoor's response It is resolved by your technician thanku
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
1220
Pending
0
Resolved
603
+91 17 2423 2401 [Chandigarh]
+91 28 1248 1112 [Rajkot]
+91 14 1391 4645 [Jaipur]
QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
View all Havells India contact information
Sorry to hear that you are facing an issue with your Havells Monza E50. Please share your complaint number and your area pin code with us. We assure you we will look into this right away.
Regards,
Team Havells
We are still awaiting your response. Please share your complaint number and your area Pincode with us via DM. We assure you we will look into this right away.
Regards,
Team Havells
We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.
Regards,
Team Havells