[Resolved]  Havells India — havells mixer and juicer service request problem

Address:

122011

hi team

I had made a request to get my juicer mixer grinder repaired which was giving current in the body. After raising 3 service requests and escalation, your engineer came to take my juicer yesterday. He returned back the juicer today but i think the condition of the juicer is not good which i must bring to your notice so that i am not alleged of the damage or repair from outside.

I) the coupler is fixed with some large loose screws which is visible from outside and it was not so when i gave the mixer for repair
Ii) the coupler is loose and hence when started it makes a lot of noise. When you put any jiucer or grinder container on it, the sound it so loud that it is even more than a drilling machine when used on a wall.
Iii) according to the engineer, it is sound of new motor armature which will go away in 7 days.

I don't understand how will i use the mixer for 7 days when it is vibrating like anything when i try to use it. I have made a video of it for you to understand the problem better. Please let me know

Request for your support to resolve it.