[Resolved]  Havells India — havells mixer grinder - model momenta - service feedback

Address:600062

I have purchased this mixer grinder on 2013 and now it is under repair. You don't have service centre in chennai to do the repair, when you sell product you should have service certre where we can take the product and do service (All products sells in the market for other brands having service centres except your product) instead to make complaint to customer care then pay unnecessary service charges which is utter waste and it is wrong method of working. Even your accessories are not available in your show rooms like small jar for mixer grinder for which we have to contact your service centre and pay unnecessary charges of rs.200 apart from the product value as service charges, i feel in this case we should not recommend your product to others. Today i made complaint and informed all these difficulties to your customer care, he said he will take my complaint as feed back.
Please do confirm what action you will take in this regard for future.
Thanks
Suresh s v
[protected] / [protected]
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Jan 11, 2018
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
Havells India Customer Care's response
Dear Sir(Suresh),

We sincerely apologize for the inconvenience caused to you. Please share your complaint number and your area pin-code with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Verified Support
Dec 07, 2017
Havells India Customer Care's response
Dear Sir(Suresh),

We are still awaiting for your response. Please share your complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Verified Support
Dec 11, 2017
Havells India Customer Care's response
Dear Sir(Suresh),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
Complaint comments 

Comments

My complaint is havels motar purchase
After 1 hour complaint motar jam ho jate ha. Or bar-2 pipe me pani dalna parta ha
Service is very poor by havells & distibuter
Surindera electronics very rude.
[protected]
Havells India Customer Care's response, Dec 5, 2017
Verified Support
Dear Sir(Hitesh Charaya),

We are sorry to hear that you are facing an issue with your Havells Motor. Please share your complaint number and your area pin-code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Dec 11, 2017
Verified Support
Dear Sir(Hitesh Charaya),

We are still awaiting for your response. Please share your complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Havells India Customer Care's response, Dec 13, 2017
Verified Support
Dear Sir(Hitesh Charaya),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells

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