[Resolved]  Havells India — lloyd made sem auto washing machine model no. model no. lloydm/w lwms78ls

Address:D-20, Noor Nagar, Jamia Nagar New Delhi-110025., New Delhi, Delhi, 110025

It is to bring to your notice that i have purchased a lloyd made sem auto washing machine model no. Model no. Lloydm/w lwms78ls from hariom retail pvt. Ltd. K-44, lajpat nagar-ii, central market, delhi-110024 on 02.06.2019 (Copy of the bill attached). Since i purchased this machine, i found there is water leakage from the upper back side of rinse and plastic water pipe is also leakage. I complaint about it with customer care no. [protected]. They have registered my complaint with reference no.[protected]. Mr. Bhupender, service engineer from lloyd visited at my residence on 06.06.2019 and told me that he has forwarded my complaint to his seniors he would respond as he get direction from them.in addition to, i somehow approached mr. Satish mishra, area manager to whom i sent him water leaking video with copy of the bill.

However, i have not received any response from anyone of lloy company.

Therefore, i humbly request you to kindly look into the matter and rectify the issues at the earliest.

I will have no option to move to consumer forum court if the issues are resolved

With regards,

(Md. Nazrey husain)
D-20, noor nagar, jamia nagar
New delhi-110025.
Mobile no. [protected]
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Aug 2, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
Havells India Customer Care's response
Dear Sir/Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

Thanks & regards,
Team Havells
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I bought a new fan from authorised dealer of havells. The fan model Troika is making lot of repetitive sound per rotation ... It is very annoying.
Havells India Customer Care's response, Jul 2, 2019
Verified Support
Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells

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