[Resolved]  Havells India — non issuance bill by the shopkeeper for havells product

Address:New Delhi, Delhi, 110025

V. B. Gupta
(Former judge, delhi high court & former
Judicial member, national consumer disputes
Redressal commission, delhi

On 12th october, 2017, the undersigned sent for purchase of a "crabtee" fan regulator from m/s sachdeva electric company, 79, bharat nagar, new friends colony, new delhi - 110025, tel:[protected], 26918272.

The shop keeper did not issue the proper bill and charged rupees 340/- for aforesaid item. The shop keeper was reminded again to issue the proper bill but he failed as to do so.

Take appropriate action in this regard.

(V. B. Gupta)

Copy for information and necessary action to :-

Commissioner,
Goods and service tax,
New delhi

Residence:- a-70, new friends colony, new delhi – 110025
Contact no. [protected] email:[protected]@yahoo.co.in
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Nov 27, 2017
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Havells India Customer Care's response
Dear Sir (V.B. Gupta),

We request you to contact the dealer for further assistance in this regard.

Regards,
Team Havells.
Oct 18, 2017
Updated by V.B. Gupta
Team Havells,

A very innovative response to a Consumer Complaint. Havells, a renowned company instated of taking action on the complaint of the consumer, suggest the consumer that he should run after the dealer, who is at fault

(Justice V.B. Gupta)
Oct 23, 2017
Updated by V.B. Gupta
Reminder -I

No action has been taken so far on complaint dated 16th October, 2017.

(Justice V.B. Gupta)
Verified Support
Oct 27, 2017
Havells India Customer Care's response
Dear Sir(V.B. Gupta),

We would request you to contact your concerned dealer for further assistance regarding this concern.

Regards,
Team Havells
Nov 06, 2017
Updated by V.B. Gupta
No action has been taken by Havells India Ltd. on the above complaint so far.

(Justice V.B. Gupta)
Complaint comments 

Comments

I brought 4 fans for my new house. It is running very high speed, but we will not get air.

I ever seen such a wrost fans in my life.

Please dont buy this fans at all.
Havells India Customer Care's response, Oct 21, 2017
Verified Support
Dear Sir (rathna35),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

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