[Resolved] Havells India — problem not resolved post 72 hours

Dheeraj8318

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110075

This is dheeraj. I purchased a havell changeover and it was not working i registered the complaint on 14 march and i was committed 24-48 hrs for issue to be resolved its 72 hours now and no one has contacted me yet. I have registered multiple complaints but with no result. My registered no is [protected]. Who can help me with resolution as i am sitting here without electricity and it’s causing me mental agony. Consumer court is my only option now.

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Apr 27, 2018

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Havells India Customer Care's response Dear Sir(Dheeraj),

We sincerely apologize for the inconvenience caused to you. Please share your complaint number and area pin-code with us. We assure you we will look into this right away.

Regards,
Team Havells

Verified Support

Mar 27, 2018

Havells India Customer Care's response Dear Sir(Dheeraj),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells