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[Resolved]  Havells India — problem not resolved post 72 hours

This is dheeraj. I purchased a havell changeover and it was not working i registered the complaint on 14 march and i was committed 24-48 hrs for issue to be resolved its 72 hours now and no one has contacted me yet. I have registered multiple complaints but with no result. My registered no is [protected]. Who can help me with resolution as i am sitting here without electricity and it’s causing me mental agony. Consumer court is my only option now.
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Apr 27, 2018
Complaint marked as Resolved 
Mar 17, 2018

Complaint Status

Havells India customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Havells India Customer Care's response
Dear Sir(Dheeraj),

We sincerely apologize for the inconvenience caused to you. Please share your complaint number and area pin-code with us. We assure you we will look into this right away.

Regards,
Team Havells
Verified Support
Mar 27, 2018
Havells India Customer Care's response
Dear Sir(Dheeraj),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
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    Havells India
    Customer Care Service
    Customer satisfaction rating
    67%
    Complaints
    796
    Pending
    0
    Resolved
    523
    Havells India Phone
    +91 17 2423 2401 [Chandigarh]
    +91 28 1248 1112 [Rajkot]
    +91 14 1391 4645 [Jaipur]
    Havells India Address
    QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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