Havells India — Problem with lloyd ac

Sir / mam,
With great pain and anguish i am reporting that recently i had some issues with my Lloyd Ac product sr no. Is(LWMS75LI[protected] purchase date : 08/12/2016... .. Accordingly sir your lloyd ac worked 4year great... but now i am suffering problem ac is not cooling ac is giving hot air from indoor unit. I complain to lloyd. Havells company provides an engineer, engineer came to my house without mask and he is standing front of my indoor unit and outdoor unit too only 5min and said give me 500rs for checking i said ok i will give you but sir what's problem happened with ac, he said your ac's compressor is not working properly you have to change and you have pay ₹2000 for documentation and coolant i said okk sir please i will give you when you change my compressor then, because u didn't do anything u just seeing my indoor and outdoor unit and wants 500, the guy misbehaves with me and my mother too, after that he clicked a snap of my ac's bill and said i am processing your request your compressor will be change within 4 days.
After 4days when i am calling the guy is cutting my call after that he putted my no. On blacklist again i called with another no. He revived and said my phone is not working properly that way your call is not connecting, after that i asked about ac problem he said i already mailed when will be reply from company i will change after 10 days not reply from company and engineer too. After that i complain to customer care no. Shared all my problems after that consumer service advisor said the engineer who went to your house he is saying your ac is in good no issues any you have to change compressor that's way your request is denied from us. Sir i am requesting you please take action against liar engineer...
Sir after 2 days i asked to consumer care he said i will provide an engineer he will resolve your problem within 24 hours sir please have patience, , , no one is comings the service center is Postpone my problem nothing else
My mother is heart patient that room is my mom's room sir my humble request is please sir resolve my problem as soon as possible.

Name : VIKASH SHARMA
MOB NO. : [protected]
PIN CODE : 831012
DEALER NAME : TASMIYA ELECTRONICS