[Resolved]  Havells India — Product Complain not solved (complain register on 14 Oct 2016)

Address:Faridabad, Haryana, 121002

I purchased SUPERBLEND WITH CHOPPER 400W on 14 October 2016, there was some problem in chopper, I called there custom care on same day 14 October 2016 regarding this issue and register a complain (complain No. FJ141970 ).

There engineer came, he was replacing my product with low capacity 150W product, I told him that need same 400W product. He told that he will report to company.

After that it's now almost 3 month, I didn't get any response from there. I called 3-4 times to again customer care regarding my issue. Every time they just told me that, we are forwarding your request to concern department, but didn't get anything yet.
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Mar 9, 2017
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2017
Havells India Customer Care's response
Dear Sir/Ma'am (webmypassion),

We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.

Regards,
Team Havells
Verified Support
Feb 06, 2017
Havells India Customer Care's response
Dear Sir/Ma'am (webmypassion),

We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells
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