[Resolved] Havells — Request for replacement of Nicola ceiling fan blades as the one available is damaged - avoid customer redressal forum reference. | |||||
I have purchased two celling fans of Havel's Nicola(Nicola 1200 MM Colour: BRONZE COPPER, Serial No. 02FG[protected] from Central Police Canteen, CRPF Pallipuram, Trivandrum District in Kerala on 07.09.2016 vide its cash bill No. 20612 for a total cost of Rs.3, 628.25. However, when it was opened for its installation, it is stunned to note that one of the celling fan blades are found damaged beyond our repair. This purchase if made to install at our new built house that is due for its house warming on 15th Sept.2016. Trust that the executives of this reputed brand company will take immediate steps to replace these three blades packet with a new damage free ones and help us. In case the replacement is delayed, it will be affecting the morale of the members of this family and will have recourse to proceed for legal remedy with cost. HOPE YOU WILL RISE TO THE OCCATION AND WILL COME FORWARD TO SETTLE THE ISSUE IMMEDIATELY AND GET THE APPRECIALTION OF AN AGGRIVED CUSTOMER Your immediate and timely help solicited. For easy reference I am furnishing my mobile No. [protected]. (Mfd./Plant Code: July 2016/1056) Kindly act favourably and allow us to be your good customer in the days to come also. Was this information helpful? | |||||
Dec 9, 2016 Complaint marked as Resolved Verified Support Sep 14, 2016 Havells India Customer Care's response Dear Sir (Sasidharan.R), Regret that you are facing an issue with your Ceiling Fan. One of our representatives will be in touch soon to assist you with this. Regards, Team Havells | |||||
2 Comments | |||||
Comments
Dt 14/10/16 i purchased 2 water heater from puja enterprises-satna for installation technection reached my house he have no proper tools and no exprience to how to fit water heater. he damaged my bath room walls and tiles. he damaged my new house tiles an walls this is not a good service.send good technection for install water heater.
Havells India Customer Care's response, Oct 31, 2016
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please do the need full.