HCL Tablet — Touch Broken

Address:

Vadodara, Gujarat

Respected Sir, I, Hemang Sharma had bought a HCL ME CHAMP WI-FI Tablet model number U3 on 07/09/2014. Accidently the touch of the tablet was damaged and I had given it for Repair in MTek Hardwares in Vadodara on 25/09/2014. Its high time now and they still haven't repaired and on enquiry they give excuses like Shortage of spare parts, etc. On more further discussion they ask me to take back the tablet. Since 8 months i am asking for my tablet and they just give me excuses. I also tried their helpline line number many times but they never answered it.They advised me to send mail to the hcl head office, noida so I did. But they didn't responded to my mail. Please help me sir as soon as possible, I am also sending you attachments of Service Report and Retail Invoice of Tablet. Hope this complaint will make some difference. Hemang Sharma [protected]@gmail.com