[Resolved]  HCL Technologies — Online PF Transfer rejected due to EPS not received

Address:HCL Technologies Ltd; Business Services; B-34/3, Sector-59, Noida-201307, UP, India

Hi Team,

I am an ex employee of HCL Technologies Ltd. and my Employee Id # 51471644 with PF Account# GNGGN[protected], was employed for period 23rd September 2013 to 3rd May 2015. Then I joined Citicorp Services India Private Limited, where PF transfer was shown settled in EPFO portal. But when I joined another Company AIG Analytics & Services Private Limited then again when I initiated the online PF transfer it got rejected with two reasons-
"1) PREVIOUS EPS SERVICE NOT RECEIVED. 2) FATHERs NAME DIFFERS."
I raised Grievance also to get more information but grievance closed with statement- "GN/GGN/5572 is an Exempted establishment and you are working in an Exempted establishment (PF managed by company itself and Pension fund by EPF Organization). You may contact your establishment to get the PF statement. Sir regarding for pf amount kindly contact to HCL because PF is maintained through HCL. Therefore you are requested to contact the trust administrator for your issues related to PF at the email id [protected]@hcl.com or sandeepkumar.[protected]@hcl.com."
I have already emailed the above mentioned email id and [protected]@hcl.com to get Annexure k on 30th Dec2020 but no response received yet.

Kindly share concerned person email id /contact number or share Annexure k and also confirm the Father and Spouse name showing in your system for my account, so that I can rectify and take appropriate steps.

Attached PF Grievance status for reference.
Looking forward for quick response.

Regards,
Sweta Kumari
[protected]
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Jan 7, 2021
Complaint marked as Resolved 
Received Annexure k as required. Thank you for assistance.
HCL Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2021
HCL Technologies Customer Care's response
You will receive response within 5 working days either from Sandeep or Kanchan
Verified Support
Jan 05, 2021
HCL Technologies Customer Care's response
We have rechecked and find no mail was received either by Kanchan or Sandeep as stated by you. Do coordinate with them only
Jan 05, 2021
Updated by [email protected]
Please refer to attached email screenshot of email which I have sent on 29 Dec 2020. Kindly check the email id mentioned or check Junk email box. I am resending the email for tracking purpose. Please confirm if you still not received my email.

Jan 06, 2021
Updated by [email protected]
Hi Team,

Kindly check and confirm whether Kanchan or Sandeep received my email or not.
Jan 07, 2021
Updated by [email protected]
This is to update that I have received the Annexure k.

Thank you.
Complaint comments 

Comments

Hi Sweta,

I have also landed in the same problem. I would be really helpful i[censored] could let me know that what needs to be done apart from getting annexure K.

Thanks much.
Hi,
Even I got same response from epfo when they rejected my pf transfer they said hcl has not provided EPS details to rpfc gurgaon.
Are you able to transfer your pf now how it is resolved I have annexure k but how you uploaded it in pf transfer portal there is no option

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