[Resolved] HCL Technologies — PF helpdesk not responding properly

 
1 Review
Noida, Gautam Buddh Nagar District, Uttar Pradesh, India
 Complainant02330 on Jul 5, 2017
PF Account No : GN/GGN/005572/[protected]
UAN:[protected]

*they respond lately, if i ask about pf documents which i have submitted they would tell apply after 60 days, its already been 80 days
*whereas the courier received from their end i have image of it, they say apply after 60 days
*i told them to fill my details in EPFO site so that i can withdraw online cause email chain is not helping me in any way . they said ap[ply after 60 days

are they not able to understand the fact that i have sent all the details and documents via courier, while i have confirmation email too.

HCl is one of the worst mistake i have done in my life, never had issue with any other companies, why do people try to withdraw PF ? cause they are in need of it . these people act they are giving out of their pockets

PF Helpdesk-,
HR [email protected]
nobody responds to email, why is it so hard that we have to beg employers to withdraw our own money ??? i just want them to fill my details in EFPO site that i will be able to withdraw, normal documents i have submitted i am sure they wont process it because government organisation now . so they dont work for us

email history

HI

We are not able to update UAN portal due to some technical issues at epfo site. We will check your details in UAN & update the same accordingly if same is missing at epfo site. Pls wait for some time.

Pls note as PF is maintained under Trust, you are not required to raise your PF withdrawal request through EPFO portal.

Regards,
PFHelpdesk

From : [email protected]
Sent : Sunday, July 2, 2017 12:47:50 AM
To : [email protected];[email protected]
Subject : Re: Reference No. REQ-8446 has been raised for VISHAL G RAO[protected]. Case Id:#710999#
please check this image there is details, don't blindly reply the same thing just read it enough !!!
gender details and designation n all missing, please update it . i dont need anything else just update it .

On Sun, Jul 2, 2017 at 12:43 AM, Vishal Rao wrote:
how hard is it to update my details in EPFO ?? i will surely complaint if you dont update my details so many missing fields over there. its your job not mine . it has to be done from your end, you know what i am gonna submit a issue now to the consumer base, so that you will work on it or else this email wont work for me

On Sun, Jul 2, 2017 at 12:34 AM, Vishal Rao wrote:
i want you to update my details inEPFO, so that i will withdraw online

PF helpdesk not responding properly
PF helpdesk not responding properly
Complaint marked as Resolved Apr 23, 2018

Complaint Status


[Jul 07, 2017] HCL Technologies customer support has been notified about the posted complaint.
Verified Support
HCL Technologies Customer Care's response, May 16, 2018
Account is settled in Aug 2017 from HCLT as per previous communication to Vishal.
No further implication of UAN as account stands closed with settlement
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    HCL Technologies - PF helpdesk not responding properly