HDB Financial Services Complaints & Reviews

My request for moratorium got rejected my lost job and i m the only earning person in family where i m unable to fulfill it. There is no income of source that i have. There are deductions happening as well. My dad and grandma covid19 positive and are in icu now in this current scenario i am unable to manage hospital and loan expense together. I want to opt moratorium 2.0 but unable to opt it wrote that. (You are not eligible for emi moratorium). Please find that attachment as well. Dear team please look into the matter and solve it as early as possible. This time scenario it worst for me unable to pay the emi at this time please guide me how to opt moratorium till augest if that problem never solve i will unable to pay emi bounce charges. Loan details are below-. Name - thangaraj chenthurpandian. Loan no - 9348775. Pan no - ascpt5605l. Emi amount - ₹4083. Tenure - 36 month. It's my humble request to please consider. Regards. Thangaraj chenthurpandian

I, kulwant singh had applied for loan in 2019. I was paying regularly my installments. I had paid 13 installments out of 39 without any delay. But due to covid19, i am not able to pay my installments. I had applied for moratarium in april, june and also applying for july, but every time they are bouncing my cheques and putting penalty on me. I already sent emails and complaint about bank in grievances form. But they are not replying. Even the agent with which we are in contact is openly saying. It is the way our finance company work and you feel free to complaint to anyone you want. This is totally irresponsible behaviour from company and employees. They are torturing us by putting us high penalties. So, kindly take required action. We are middle class shopkeepers and at this time, we need some time.
Please look into the matter.
Loan no. 7207291
Contact no. [protected]

Hdb finance are rejecting the moratorium which i have applied and charging intrest for same i have applied from march to august as due to covid travel industry is not in good phase.. My income has stopped before march every emi was up to date never missed any and when using moratorium they are rejecting

As per covid 19 that govt has said no emi should ask of 3 months and hdb financial service they are irritating me to pay emi so i am not able to pay emi please extend till August I can't able to pay
Please
Kindly appove my request
Sharan mangalore
[protected]

Dear mr. Ramesh,
Ceo hdb financial services ltd

Very good day

Encumbrance certificate attached for your references (Boxed in red), clearly says, sale was executed on 20th mar 2020 illegally, while the case was pending in drt1 chennai

This is a serious crime as far as i understand, this is cheat and punishable offence

Heads up!!!, please be prepared to face legal actions against the branch and on the respective bank officials (David[protected], anantha - [protected], dayanithi[protected] for the crime they have encountered. I could sense, this illegal sale was executed to achieve yearly financial target.

1. Why sale was executed when case is still pending in drt1 chennai (Sa135 / 2019, sa 67/2020 9th mar)?
2. Your office failed to respond to the case sa067/2020?
3. What is the necessity of executing this sale without following legal procedures?
4. What is the necessity of executing our property, when other 2 properties of our business partners are on hold?
5. It is evident that your bank officials are working with mr. Vijayanathan (Who is our business partner and cheated us) for a common agenda
6. It is evident that because buyer (Mr. Mahesh) is pressurizing you for hand over of property, you guys are threatening us to remove our belongings?
7. Did you mention to the buyer that case in drt1 chennai is pending?
8. Is this how you do deal with innocent civilians?
9. Is this how you make profits?

Few corrupted people in your good office, is actually tarnishing your organization reputation badly.

Please take internal enquiry and necessary actions immediately on those officials who does not want to follow legal procedures

We are disappointed, dejected, frustrated, fed up with cheap tricks played by you people. Our dream of retaining the property legally is shattered, our property is our life line. It is my father's hard earned money.

My parents (Senior citizens) have already depressed, because our business partner cheated us. Now i am more worried on their health, because of this illegal sale. I am preparing myself to reveal this shocking news to them and if i see deterioration of my parents health on hearing this news. You are the responsible for the consequences, please make a note!!!

Have also registered a complaint with pmo office again, mentioning illegal sale execution

We sincerely plead you for justice

Thanks & regards

Ramesh m
S/o m lokhnatham, m jamunaa

Dear team,

This is nandan kumar j have worked in hdb financial services ltd from 27th july 2018 till date 06th march 2020 as a sales executive and i have not received yet my full and final settlement and as well as experience letter. So, i requested to process and do the needful on priority basis and revert me back asap.

Thanking you,

Name :- nandan kumar j
Emp no:- n15217
Contact:- [protected]
Email id:- [protected]@gmail.com

Repeatedly i tried to place moratorium request for june it got rejected finaly emi got bounce and bank people are not co operatimg

I was not informed regarding the ach process in the moratorium period. I want moratorium 2 also asi stuck in my native village for survival and my business is in stand still. Your executive harrsing me for payment mentally during such tough situation and i may complain to banking ombudsman if not reslove

As for pf withdrawal process

I have a product loan in your financial service, my loan no. 9266838. It's already completed in 02/05/2020 but in june month 1 extra emi instalment of rs.1633/- auto debited from my account and now again showing next emi installment will be debited on 02/07/2020. I need refund of my extra debited emi installment money (Rs.1633/-).
Please help me out and stop this schedule and refund my (Rs.1633/-) money. And if possible please send...

Dear sir/mam
I am trying to raise request for morotorim but hdb finance not ready to give becuase as per policy if any emi due that person is not eligible but i already requested before the date. When i visit on site did procedure till the otp process is ok after that window showing error so i am trying to contact bank person but they are not responding on call. Now days everyone knows salaries not credited so how can i repay my dues i also did request to them but no one is ready to respond charges are going high now also impacting on cibil score. Hope you people understand the concern and help out.
It's really verry bad condition so they have to understand and proceed the morotorim

Respected sir / madam,

Sub: complaint on hdb financial services, due to not following legal procedures

This is bring to your kind notice & attention that we have been mentally harassed by officers from hdb financial services (Greams road, chennai) to remove our belongings from our property, while the case (Sa135/2019, sa67/2020) is pending with drt1 chennai.

Kindly refer the details below for your ready references

Background:

My mother (M jamuna) was one of 3 partners in vjs associates, chennai, which was into construction business (Builders) - m n vijayanathan (Main partner), m jamuna (Sleeping partner), sujatha (Sleeping partner), had availed loan from hdb financial services, greams road, against each of 3 partners properties. Unfortunately, main partner mr m n vijayanathan, cheated other 2 partners (M jamuna, sujatha) by transferring loan amount (Appx 3.4 crores) to his family members and eventually our properties were declared npa. However legal suit against m n vijayanathan is pending in city civil court chennai (Case no os/2115/2016, os/983/2016), next hearing on 3rd & 14th jul 2020

M n vijayanathan property at: plot no 43, ganesh nagar, thiruvanmiyur, chennai-41 (Schedule ii), main borrower

M jamuna property at: new no 11, old no 25/1, kailaya st, old washermenpet, ch-21 (Schedule iii), guarantor

Sujatha property at: 4e kalashetra colony, thiruvengadam st, besant nagar, ch-90 (Schedule i), guarantor

Loan a/c no: 363474

From the day of declaring npa of our properties, we are continuously at receiving end by hdbfs, like unfair practices on us

Original execution petition by hdbfs: ep37/2017 is pending with high court, chennai. Last hearing date was 3rd jun 2020 (We appeared in each of hearing except on 3rd jun)

But unfortunately hdbfs obtained possession order from chief metropolitan magistrate court (Cmm), egmore, chennai, by declaring there is no pending case at any other court, possession order passed on 25th mar 2019 (Case no crl m p no 620/2019), to our surprise and shock, hdbfs people took possession of our living property on 7th may 2019 by 11.00am with people like bouncers (Hdbfs smartly played while court were on summer holiday shutdown, giving no chance for us to react) (Point to note: 37/2017 case is pending in high court). This day is a black day and so embarrassing in front of neighbours for us, as hdbfs people were not interested to hear our voice and were just demanded to vacate the property and sealed it. Many of advocates whom we consulted, just can't believe this and they say, hdbfs violated legal processes (Possession cannot be taken for living / residential unit)

So we had to contest at drt1 chennai (Case no sa135/2019), last hearing 9th jun 2020. As interim order dated 28th may 2019, we (Both m jamuna & sujatha together) were ordered to pay to hdbfs rs. 25 lakhs by 16th jun 2019. So our properties are given stay, while property of m n vijayanathan can be sold. Enclosed interim order of drt1 chennai, dd for rs. 25 lakhs (3 dds), case status sa135/2019

But again to our surprise, hdbfs gone ahead with eauction of our properties, without following the interim order of drt1 chennai. Enclosed sale notice dated 7.01.2020 of m jamuna & sujatha properties, while we witness negligible action is taken on m n vijayanathan's property (Point to note: vijayanathan cheated jamuna, sujatha)

Yet again surprise, hdbfs people touched upon each and every business men in our street to participate in eauction (Some of the potential buyers known to us even said bank is forcing them to participate in eauction). On 6th jan 2020 our main gate lock were broke open by hdbfs for sale proceedings, so we had to register complaint with nearest police station (H4 police station), enclosed csr 4/2020 copy

Our property at new no 11, old no 25/1, kailaya st, old washermenpet, ch-21 (Schedule iii), guarantor

This is surely unfair / unethical practice, while the case is pending with drt1 chennai and high court.

So we have challenged hdbfs for possible sale could have happened on our property, as we hear from few of hdb officials & some neighbours, applied an application with drt1 on 9th mar 2020, case no sa 67/2020, hdbfs is yet to provide counter for our application. Enclosed case status copy

With covid-19 pandemic all court proceedings are extended as per latest circular...

We are continuously threatened by mr. David[protected], mr anantha[protected], mr. Dayanithi[protected] of greams road branch that they aren't bound to any of court proceeding (Actual verbatim from these people "we follow our own steps / process") and will ensure selling of this property. On 5th jun 2020, mr. David & mr. Dayanithi threatened us to remove our belongings from the house, if not they would remove our belongings and auction those too (Atrocity at its highest level)

With these 3 cases pending with court, hdbfs have gone ahead with auction / sale notice, broke open our house illegally, forced some of the potential buyer to participate in auction and on 11th jun 2020 again tried to break open the house. These events are clearly evident that officials are trying to get some gain out of this situation / trying to work for other people's interest. Completely unacceptable and it would mean injustice to common people like us

Our property is our life line, our pride (Hard earned money of father is spent to built this lovely property and standing tall more than 30 years old, is a lucky charm for many of our relations and to us

Our situation is really bad, already been cheated by business partner and with these unethical practices by hdbfs, is like adding salt to the wound

I am trying to avail moratorium for my loan and the link web site they provide does not recognise my phone number, loan number nor my pan number. I am so fed up trying to follow up with them. All details are correct because i get monthly messages of my loan deduction to the same number, with loan number mentioned that i'm using.
Such a pathetic and horrible service from hdbfs. My emi got deducted this month. No sense of responsibility for this fs. I want someone get my moratorium activated. I've been providing accurate details, it's your side that's not actioning it, not sure it's a delebrate step

I have a product loan in your financial service my loan no. 9266838. It's already completed in may month but in june month 1 extra emi instalment of rs.1633/- auto debited from my account. I need refund of excess due amount (Rs.1633/-).
Please refund my money, i will be very grateful for this....

I had 4th june due date of my loan i applied many time for moratorium of june but it got rejected and customer care calls also did not helped me to sort the issue hence my cheque got bounced

Dear Sir/Madam,

I have applied for moratorium 2.0 for my personal Loan 1320183

But HDB rejected and posting 2 ecs in my Kotak bank which is got return and bank will charge me ₹750 for each ex's return and now next will placed on 12th June after explaining loss of jib situation on email on 1st June 2020

But keep adding ecs failed charges in my loan account.

I need compensation for the same and will not pay ecs charges

Regards
Suraj Jaiswar

I got the moratorium for the month of April and May. Requested for the extension of the same. But bank considered me ineligible.
1) They presented ECS/cheque on 4th June, I had no money as I am not getting salary. Cheque/ECS bounced.
2) They sent a sms on 6th morning that again they would present ECS/ Cheque again. It bounced again.

I sent them an email, no response.
3) They sent a message again on 10th morning that ECS/ Cheque would be presented again. It bounced again due to insufficient fund.

This is impacting my CIBIL score plus costing me bounce charges both ways, through my bank account and by HDBFS.
This is a serious issue and needs to be fixed.

Dear sir i am applied moratorium on march month mr selvam branch manager told to pay bcz your newly taken a loan. Again may 28 th call to mr selvam and ask for moratorium 2.0 but its rejected due my loan number wrong. And ask for mr selvam he told loan number 8 digits only but u have 8 digits for new customer and rbi told moratorium only for red zone containment zone people not for you. Again i was tried and ask for lot of time he was not answered properly. Yesterday 7/6/2020 evening he was spoken and must pay with over due. I[censored] not balanced for 3 month emi why you take a loan. And must pay. Otherwise daily interest increase and scold me disconnect. I was lodge a compliant against bank in rbi portal and mail to [protected]@hdbfs.com and their hdbf website but no response. I will file a legal complaint against bank and mr selvam branch manager for rude behaviour like gundas...

Dear sir

On the captioned subject, this to bring in your kind notice that i have
Taken personal loan vide loan account no 7403688 from your bank. My
Main source of income is through hospitality industry and the same is got affected due to current scenario of
Lock down. As per the latest loan repayment relaxation announcement by rbi, i wish to get the
Benefit of three months moratorium (June to august 2020); which will help me to reduce my financial burden in this crucial
Time. But to my utter dismay, the same is not getting accepted by hbd financial services, i have requested through their portal and same is getting rejected with unknown reason.
I have even escalated my issue with their grievance redressal officer, but no response is received.
I am assuring with my past payment records that i will start paying the emi / payments on regular basis as per the rbi guidelines after the extension.

Kindly do the needful and grant me the benefits of moratorium period.

Regards
Rohan aswal
Mobile no : [protected]

Hi,
As we all know the current situation in the country and the uncertainty which has come with it. I have an active loan since last 17 month whose emi is 9445 and i have never missed a repayment. I have always been vary of my credit record and tried to be a good borrower. But since the lockdown has started, my salaryy has been reduced and i have to look after two families which is very straining and difficult.
This is the reason i had applied for moratorium 1.0 and i was granted the same but for moratorium 2.0 suddenly i am not eligible. How does this work? Suddenly i am making money? Is that what the bank/company thinks? Can they enforce such policies when the rbi has given clear directions about allowing moratorium for whoever wants to opt?
I have no way of paying the emis yet they are forcing to do so and they will hamper my credit score and i will be charged for bounced emis. Is this how you treat your loyal customers?

I want to be considered for moratorium 2.0 (June 2020 to august 2020) as there is just no way of paying the emi. Kindly resolve the issue for me.

Loan account number :
5371988

Emi:
9445/-

Email address:
[protected]@gmail.com

Mobile number:
[protected]

Thanks,
Shailesh kharat