HDB Financial Services Complaints & Reviews

Hi,

Incident date: August 25, 2020
Time of incident: Around 11.25 AM

There are two people Named Bhupinder singh and Abhishek from HDB finance or claimed to be from HDB finance.

I was looking for personal loan online so i got call from Abhishek (Mob [protected]) and told me, HDB finance offering laon on zero percent, which is not possible so i asked how come zero percent then he explained.

whatever amount you want as Loan, you have to purchase policy of 10% of your desired Loan amount and you have to re-new it for 10 years on years basis and HDB finance will get surrender amount of policy when get matured.

I thought it's win-win as bank will get their interest as surrender value and i somehow got convinced to buy that policy of 1 Lac rupees as I was planning to take loan of 10 lac.

and i was told that, once i purchase Policy i.e LIC policy, i will get policy bond delivered on my current address within 3-4 working days and once bond is received let us know, someone from HDB finance will visit you and will morgue policy and collect documents and you will get loan of 10 lac within 7 working days.

if i didn't get as promised then i can cancel policy within 30 days of purchasing it and you will get full refund of full amount within 48 hrs.

unfortunately it was all seems okay that time and i got trapped.

they asked me what is payment mode, either you can pay from debit card which you can directly pay to LIC of india payment merchant site or in case of credit card you need to pay via CMS finances payment gateway which is payment partner for LIC, even i have checked this on google and CMS seems legit company and they also shared IRDA no. of CMS company on queries and again i was convinced.

so i have been in touch with Bhupinder (Played Senior role, Mob- [protected], [protected], EMail : - [protected]@hdfs.in, [protected]@gmail.com)and ABhishek (played Junior role) constantly.

So i have made transaction using my credit card sum of one lac rupees and i got email from mail id - [protected]@licindia.in, once i saw email i got suspicious as I know LIC has domain "LIC.COM", also there is spelling mistake in email so i have asked for more proof of their identity and they have send me Aadhar, PAN and i have also asked to email me from official mail id of HDB finance so they did but again it has domain - ".IN" instead of ".COM" so i have asked them to video call me so i can match their face with ID they have sent but they didn't video call and made some excuses like it's not allowed in office.
i told them offices are closed so they told me Mahalaxmi branch of Mumbai is open and he is there so i googled and that branch was closed that day.

so i rushed to HDFC bank helpline no. to revoke that transaction on my credit card but due to COVID19 situation helpline options are so limited and it took me 2 hrs to somehow got connected to HDFC person and i have narrated whole incident to him and he raised dispute on my card.

also i have asked those Abhishek and Bhupinder to cancel my policy purchase and refund amount so they asked reason and said ok will cancel.
again they send that faulty email from "licindia.in"

and they promises that i will get my refund in 24 hrs, and i have raised this to my credit card bank so that's all i have in mind that i can that time.

then after 24 hrs, i didn't get refund i called AbhishekBhupinder back so they told me that my policy login didn't happened so cancel request didn't get accepted so they will login my file first and then they can cancel so i will get my money back in 7 days as it will take time.

I have calledtexted them many time but after 1-2 days they started to avoiding my calls which is still stands as they are not responding my call or texts.

I have also went to nearest police station to file FIR but it is cyber crime so they didn't register and asked to visit cyber crime office.

so i have checked online and i have filed online cyber crime incident (Incident ACK no.- [protected]).

Please check attachments where i have attached everything i have related to incident, HDB ID's are claimed one from Bhupinder and other from his boss.

and please help me get my one lac rupees back and take action against those criminal who is looting normal people's hard earned money.

thank you very much.

Name: siddu macha. Mobile no: [protected]. Loan no: 9311184. Branch: miryalaguda. My emi. Cleared but money debited for money. Refund. Sir. Today. 5-9-2020. Rs 295. Money. Debited. Please refund my amount. Rs295. Please credit

Sir ihave cleared my loan from yr branch 15 day before closed my loan but now emi bounce chrge pay my account sir please return my chage otherwise i take action ur company please closed my file from ur connection

I am being har r assed by hdb financial services and due to pandemic i lost job during april 2020 and i had applied for moratorium till august 2020 and the same was provided by rbi and govt of india. With the global crisis and this pandemic being a killer for the world and knowing well about this heavy money problem and this emi - moratorium case is now in supreme court and charging interest for interest, - with these things going on - hdb financial services has intentionally presented my emi-during august 2020 and i had informed hdb - person in chennai - i want morator ium till august 2020- they had not responded my request and is creating problems for me to pay emi.

This is attrocious on part of hdb to act silly like this and this act of hdb is highly against law - when moratorium problem is now going in supreme court.

It is totally against law on part of hdb to act like this? I do not have job and no money. I am in search of job and cannot pay emi. But hdb act is like treating me like a slave. I have send several emails to hdb-but their act is human and violent.

I will surely send complaint about hdb financial services to higher authority.

I cannot pay emi — till i get job soon.

No job and no income

I was abscond by company without any notice.They send me mail in july for joining the office i inform them about my health and apply medical after that they don't inform me regarding my absconding i get know this form one of the Assistant HR from after absconding please help me to rejoin again or provide me relieving letter.In this covid situation i cant get job anywhere with out relieving letter

please help

Hi my loan account number is 8496840, product is: haier led27, real price:12000, emi price:13, 344, advance paid: 4032, monthly emi: 1164, no. Of emis: 8, first emi start date:[protected]

I have paid all of the emis, cleared the 8 emis but all of a sudden i have started receiving the calls and messages saying that total emis are 14 but not 8. And asking me to make more payment.
So now you mean to say that the actual price is 13, 344 but you want me to make the payment for 15960? Which is way more than the emi price? I tried to reach customer care, no response at all. I have registered my complaint at consumer forum too. I need the immediate attention, otherwise, i'm gonna lodge a fraud complaint on my behalf. I'm totally fed up with this reckless behaviour of hdbfs.

"I give 2 complaint but their is no solution of my complaint pls solve it on urgent basis. "
I am your ex-employee in hdfc bank industrial area chandigarh. When i withdrawal my pension fund then it create an issue is my ' DOJ EPS, DOE EPS, DOJ GPS, DOE FPS' is not available' in my pf account. Pls update my all details in my pf account so i withdrawal my all funds in my pf account. I want to withdrawal my provided fund and pension fund so i request you to update my all details in my pf account.
My employe code - adfc86604
Designation - junior officer in customer service desk in operations department.

Me aapse hindi me baat krna chahti hu. Mera naam rubina kazi. Me hdb financial services ltd ki employee thi but abhi nhi hu. Me mr. Aditya puri sir se complaint krna chahti hu humare management system ke bareme. Sir mene resign diya he. Meri last date 20/08/2020 he.
Sir, me credit card department me thi. But september n october me mujhe 2 non performance letter aai the. Jb ki mera target complete tha. Bymistakaly aaya hova letter aisa mujhe mail nhi aaya. Mene apne previous sm sandeep narawade se proof maga but onhone kaha ki baad me deta hu. Sir, mujhe incentive nhi aaya 2warring letter aai. Mene fir proof maga to onhone mujh se rudly baat kiye ki tumhe kya krna he apna kaam kro. Mujhe 4july 2020 ko action letter bheja gaya ki mene sm ka call or respon nhi diya. Jb ki sir mene apni problem batai thi ki mera phone destroy hogaya he. Or onhone kaha ki me kya kru baju wale ke mob se call krna chaiye. Sir, me akeli rehti hu family nhi he yaha, mene onse apni hrr problem batai. Sir action letter ke sath mujhe 2 warring letter add hokr aagaya. Sir mene apna hakk maga to mujhe mere sm ne mujhe block kiye whatssup n mobile no. Pr. Mene hr ko complaint kiya but respons nhi aaya.
Sir mujhe dusre team me bhej diye. Mene awaaz uthai to waha bhi yhi hova mere sath. 28july 2020 month me mene health insurance kiya tha.
To mere area head akit sariya onhone mujhe group me message kiye ki tum kya special ho group me jo health insurance kiye ho cc kaha he. To mene reply diya ki sir mene nhi kaha ki me special hu group me. Mere pass branch nhi he. But me apna best performance dugi. To aap batai mene galt kya answer diya. Mere area head ne mujhe call kiye or meri family ke bareme bole ki tamiz nhi sikhaya he or bole ki tumari himmat kaise hovi mujhe answer dene ki, sir mujhe mera nature, meri family bhut kuch sunaye, mujhe sexual harassment kiya gaya sir. Mere nature ke bareme itna kaha to sir mujhe aisa laga ki suicide krlo. Kyu ki itna toucher de rhe the, fir mene decide kiya ki resign dedu.
But mene resign du oske pehle mujhe kisi or ke team transfer krdiye.3/08/2020ko.
Mene resign 4/08/2020se 20/08/2020 notice period mail krdiya current sm divya daiya ko.
Mene 6/08/2020 ko cc or cd kiya. To meri current sm ne mujhe kaha ki next day ki mujhe 5ya 6 cc chaiye. To mene kaha ki mere pass branch nhi he me koshis kru gi. But sm divya daiya ne mujhe call kiye or kaha ki agr nhi kiye tumne to me tumari presenty ko absenty krdugi. Sir me regularly branch jakar attendance mark krti hu. Me chalkr jati hu morng me to aap batai presenty ko absenty kre ge gussa nhi aai ga. Mene onse kaha ki aap aisa nhi krskte ho. To onhone kaha ki me boss hu kuchh bhi krskti hu. Tumari aukat bdr ki he to apni aukat me rehna me kuchh bhi kr skti hu. Aditya sir, aap batai agr divya boss he to hdfc bank kon he. Fir divya daiya ne kaha ki me tumhe sbk sikhane ke liye apne team liya tha. Sir me jana chahti thi achhe se,
Sb ne mere sath politics bana liya tha. Sir onhone mujhe bhut sunaya, mere pass branch nhi mere yaha network issues he apni problem batai, family me death hogai he ye bhi batai but sir kisine help nhi kiye 14/08/2020 tk attendance proper mark kiya to mera resign date hr ne kaise accept kiya, sir complaint kri hr ko sm mujhe bhut pareshan kr rhe he to kuchh respon nhi aaya. Aditya sir jb hr humari help nhi kre ge to humari help kon kre ga, sir lockdown me salary kt kiye jb jana chaha to mere sath ye kiye or ye kahe ki hum system me tumare bareme galt likhe ge. Sir galt likhye but attendance mark kiya resignation letter accept kiye kya oska value nhi he.
Me 18/08/2020 ko office me bulaya gaya ki hard-copy submit krna he to mene hard copy pr meri sm divya daiya ne signature kiya or osme 5 th date ko 20 kiya or ktt kiye to mene apne varifay ke liye stemp maga to onhone manna kiya,
Fir stemp diye signature. Lekin onhone mera date 5th august 2020 mention kiya system pr but onhone hard copy pr 20 date mention kiye. Mujhe onka samjh nhi aaya sir, or onhone hard-copy lene se manna krdiye ki mujhe nhi chaiye. Lekin mene hr anurag, hr desk ko mail krdiya lekin sir mujhe respon nhi aaya abhi tk.
But mere sath sbne galt kiya, sir police me jakr complaint nhi ki hu ki sir hdfcbank ka naam kharab naa ho.
Sir sm divya daiya customer ki signature copy krte he or sandeep narawade mere pass sabut nhi he. Mene awaaz uthai thi but mujhe kaha ki sb krte he audit kuchh nhi krte he. Audit bdr ko nikal skte he. Sir humare office me hrr desk ke pass camera nhi he. Sb unlegal kaam krte he. Zhonal head, area head bhi sath dete he onka. Form chupakr rkhte he ki bahar se audit aai to pakde nhi.
Mr. Aditya puri sir agr esi trh management chala to. Hdfc bank ka naam kharab hojai ga. Mujhe help chaiye sir, mujhe 20/08/2020 last date mention ho.

Divya daiya code d9909
Sandeep narawade code s38196
Akit sariya area head
Viveka kumar zhonal head

I'm sending this complaint because I have no choice. PlzhelpI took a phone call in a monthly trick. The agent is in a position to come home and take the money during the moritorium. We're just starting to work. This should take another month. Or think of it as a great thing. The agent is talking that way.
Rejith r
[protected]
[protected]@gmail.com

I am your ex-employee in hdfc bank industrial area chandigarh. When i withdrawal my pension fund then it create an issue is my ' date of leaving eps or date of joining eps is not available' in my pf account. Pls update my all details in my pf account so i withdrawal my all funds in my pf account. I want to withdrawal my provided fund and pension fund so i request you to update my all details in my pf account.
My employe code - adfc86604
Designation - junior officer in customer service desk in operations department.

On august 7 I paid every pending due.
But today they took cash from my account with unussecarly, please check why did they take money from my account.
Thank you..

I am your ex-employee in hdfc bank industrial area chandigarh. I resigned my job due to my personal reason 30 dec 2019 but still i am enable to withdrawal funds in my pf account due to reason 'bank kyc is not digitally signed by employer, cannot proceed. My employee code is adfc86604.
Designation - junior officer i am your ex-employee in hdfc bank industrial area chandigarh. I resigned my job due to my personal reason 30 dec 2019 but still i am enable to withdrawal funds in my pf account due to reason 'bank kyc is not digitally signed by employer, cannot proceed'. My employee code is adfc86604.
Designation - junior officer customer service desk.
Pls solve my issue so i withdrawal funds in my pf account service desk.
Pls solve my issue so i withdrawal funds in my pf account

I have getting bank loan in HDB Kelambakkam branch on last year Oct month. There is quarantine issue I am not Making the out standing due, Then I was thinking about recollect my jewellery, in the last 4 days visiting the bank I am not getting proper response and there and doing rute behaviour and all the staff and include manager also Mr.Muniaswamy also this is very irresponsible staff not for the fetting the job this very very poor service

I am you ex-staff in hdfc bank industrial area chandigarh. I resigned my job 30 dec 2019. But still my last working day is not update in my pf account. I send many mails to hdb staff for update but there is no response. I request you to pls update my last working day in my pf account. My employee code is adfc 86604,
Designation - junior officer customer service desk in hdfc bank chandigarh

My card is rejected for emi. Please tell me why?

I completed my emi full.. Up to date to dear customer, emi of rs 172 of your dpl loan no.8588847 is due on 2nd aug 20. Please ensure to have sufficient funds at least 1 day before due date for emi clearance. Pls ignore sms if paid.
Dear customer, please pay your hdb loan a/c 8588847 overdue of rs. 644 online by visiting https://paytm.com/loan-emi-payment/hdb-financial-services. if paid please ignore. But they are saying due amount of they are saying to pay another amount have to pay i need a. Explanation to me right now

I have a product loan in your financial service my loan no. 9266838. It's already completed in may month but in june and july month 2 extra emi instalment of rs.3266/- auto debited from my account. I need refund of excess due amount (Rs.3266/-).
Please refund my money, i will be very grateful for this.

Dear sir,

I have given all the details regarding my loan a/c no so many times but you are not responding even i visited your branch at a. S r ao nagar but that is also in vain now this station has become very irritating and i am going through mental trauma because of your bank i have cleared my loan by june 2nd 2020 but also you have presented my ecs on july 02/07/2020 since i had insufficient funds the bank has charged me rs. 590 as check bounce i had told you several times to provide me a no due certificate and refund the amount which was charged by the bank as i have paid my emi's prometly even during the lockdow where your executive has requested me to pay as you couldn't deduct

When i have paid all my emi prometly we except some thing as you are a reputed company but i am very much disappointed the service you provide against you have deducted rs.1231 from my account on 03/08/2020.

Now this is my finally warning as i will file a complaint legally against your organisation as i have cleared my dues but your still charging i have all the proves of the transaction which i have done.

If you don't respond to me in a couple of days i will sue you.

Thanks & regards,
Michael colaco

Mobile phone service request id is[protected]