HDB Financial Services Complaints & Reviews

I had taken loan[protected] for rs. 8 lakh and made payment of all installment till 15 months and applied for balance transfer to another bank. At the time of loan taken it was said that no foreclosure charges will be levied after 3 months but now they have charged me 4.72% prepayment charges.

4.72% of charges deducted are not justifiable and reasonable even when every banker is giving facility of bt at nil charges. This is totally unjustifiable.

Kindly waive the charges levied by 3% to remove the undue hardship.

Thanks

Hi team,
I purchased appliances from reliance digital kolkata, which is purchased by the help of hdb finance. I am paying emi for those. But on 9th october when i paid for the appliances, the transaction was failure so tried multiple times, meanwhile the amount got deducted automatically from their side. So, when i checked my bank account balance all the transactions done was successful and every time the money got deducted. But it was not reflecting on loan details online.
So, i contacted the agent, prasenjit, who helped me getting this emi, he told me to wait for few days and see whther the money is getting refunded, after 1 week of follow up nithing happened so he informed there's some system issue is going on for which the paid money is not reflecting neither ther the extra emi amount paid is getting refunded. He asked me for bank statements and account details which i provided, then he asked me to contact his supervisor debashis, he even told there's a system issue and kept on delaying my refund, after 3 weeks they provided me with a refund form for hdb finance where i had some confusion and called them to clear it, till now no response from them about how to fill up the form.
Now i feel hbd finance is a scam and these are the practice the way they pull money from customers.
Please help me receive the money, i am helpless.

Regards,
Tanushree das

Hi team,

I have been following up with hdb finance agent for 2 months now not a single emi has been refunded or settled from actual amount. Now when im calling prasenjit who sits at reliance digital at gariahut, kolkata, doesn't pick up my calls. I tried reaching his supervisor debasis as well and he doesn't even receive my calls.
It's been harassing now, though i have provided them my account details, refund form where it clearly mentioned in 10 working days i will receive my refund i have not received it and neither the agents are responding.
I request consumer forum team to please look into it, so that people don't have to suffer like me.

Regards,
Tanushree

Dear sir/ ma'am,

I am kirti bhalerao i finance a mobile by your company, i paid all due amount in august month, but suddenly i got messages of deduction by hdb finance which is (3307). Kindly help me out with this amount or settelememt of amount. I also visit hdb branch near by me but it was closed. Kindly pfa

Thanking you
Kirti bhalerao
2nd nov 2019

Hi this is regarding loan i have taken from HDB financial services loan A/c no.6855821.
At the time of loan offer agent convinced us with low rate of interest however when I received loan welcome letter it was 21%. I talked to them and they said after completion of 6 month they would change the ROI however they not changed and now i want to close my loan for that they are telling to pay 4.72% extra foreclosure charges which they are claiming free before.

Only one mistake was done by me to sign the agreement in blank on his verbal assurance and later on they filled anything in that.

Please look into this and help to make it easier

I got a loan in hdb finance few months before.
My first month emi is passed. But next month it's not debited they said there was signature mismatch i said ok and payed via online but then they're charged for it due to late payment. Actually my emi date they said 4th but it's clearing on 2nd.
And they're passing emi cheque 3 times on 25th for no reason but there's a money in the account they debited a 590 as a return charge for...

Helo i m karan
I have Take a Loan ( Loan Against property) From HDB Finance Kamla Nagar (Near Clock Tower)
Ma Property is minimum amount of Rs 5cr minimum m teling u
& i required 60 lakh Of loam amount
But They give me 45 lakh
they said we will give u PL (persnal Loan) Of amount 8-10 lakh I said ok
Till Now they are not responding to give me PL its being 2 months
M payng Every month Installments Dere is no benefit to take a loan

If they cant give more than 45 thn they have to tel y should i take loan from them ???

Plz take sme action

Thank you..!!

Dear team

I was working with (Hdbfs hbl division) hdb financial services ltd as rural sr. Sales executive on the roll of hbl (Product - rural agri landing) (Occ)... I have resigned on 7th of october 19 and my last working date (Relieving date) was 14th october 19 and now i have relieved. But i need my relieving letter..

Kindly guide.. When will i get relieving latter & please provide me relieving latter as soon as possible.. Because i required this for my next hiring organization...

Please resolve my problem

Regards
Emp. Name - vinod suthar
Emp. Code -. Chblv17497

Loan number [protected] name babita s chopra contact [protected]. I am having personal loan from hdb and i am regular installment paying person since from last 2 and half years but recently i am facing problem with hdb which is very bad to my experience. I have been applied for emi bounce chargers multiple times. Where as every time the emi amount is there in my account and have always got deducted from my savings account. I want reversal...

Dear sir/ madam,

My name is dhanush.
Living in bangalore karnataka,
Loan no: 6639172.

I took a loan against ifb washing machine on hdb financial services...

The complete emi is for 10 months starting from the date of 4/10/2019.

On 15/10/2019 i got message from hdb financial services, stating as below.

"dear cus, please note that there are charges of rs.472 outstanding in your loan no.6639172 debiting on date 16th oct 19 ensure funds.
The emi amount is 1625/-"

I had maintained good balance in my bank account.
But still these type of messages will harm our good & healthy relationship..
So kindly sort this problem as soon as possible before the next emi starts...
Thank you..

My name is kailash pingle. I had taken a mortgage loan from hdb financial services on 4th september, 2016. Loan account number - 1655988 with given last emi due date as 4th august, 2026. I have paid all previous installments with no defaulters. I paid the foreclosure amount of rs. 18, 11, 959 on 14th october, 2019. But i was charged loan foreclosure penalty of rs. 41, 554.71 (2.36% on the outstanding principal). Rbi has banned nbfcs from charging loan foreclosure penalty on all loans except business loans. I tried to confront the respective employee, but he wouldn't listen to me at all. He forced me to pay the amount. I request you to kindly look into this matter and refund back the amount that has illegally been extorted from me. Please resolve this asap and do justice to the situation.

Mr, Bhagwan Singh fraud to junior employee, I have book my all business in direct, But they book my business in own their broker and earn good payout them,
When I have knowledge about this matter, I informed them, after it they unofficially prassered me to give me resigned, When I have not give resigned,
They are calling me to termination,
Then I have give resigned online,
Every month he earned good payout from junior business booked broker code, Broker not known about their business and customer,
If any employee complaint, he tell him that we have give good business from our area,
So company not take any action against our,
I have recorde everyone customer data which I booked direct business and they booked them their broker,

According their, company not take any action about them, But company reputation depand it, and loss
Now bundi market anyone dealers and broker known about this matter and this person,

I would like to complain against a person whose name is [protected]@gmail.com they are running a fraud personal loan racket under the name of HDB financial . Initially they are asking to buy an insurance like they have asked to buy an Insurance from DHFL after that they are giving the date for disbursement of the loan amount on the disbursement of loan amount they are saying the insurance company is not giving any claim to their company so you have to pay another 20200/=- which will be returned back but they are never disbursing the loan

My name is dhawal malik i took a loan against gold from hdb financial services, db gupta road, karol bagh.

I visited the on on 15th of october 2019 to close my gold loan by paying full amount. But they said due to some official reasons we are not accepting loan closure request and suggested me to come next day i. E 16th october. Today when i visited the branch again they told me that concerned person is not well so he is on leave we can't take closure.

This branch is so irresponsible that if one person is on leave there is no other person behind who can take care of that process.

Why the customer will bear all there reasons. I have already taken 2 days leave from my office and they are telling me to take one more leave. Who's going to bear my 3 days absent from my job.

Dear Sir/Madam,
I have take a personal loan of 2.5 lakhs in last Aug'18. As i am interested to foreclose my loan account, I have approached bank & they have submitted an advice to pay 2.15lakhs without any prepayment charges. But, while submitting the above amount by cheque, as I am transferring my loan to another financial institution, they are forcing me to pay around 10K (4% charges)additionally. Which is Not right in my view....

Sir/madam
This is vikas rav registered mobile number is [protected]. One of the lady from hdb department branch uttam nagar called my mother since 10th october 2019. She mentally harrased my mother and me. I told her very clearly that i will pay by 15 october 2019. But in the morning of 15 october 2019. She even abused my family and me. The lady name “ sonia “ and one her colleague abused my family badly. My mother is in depression since that day and today i. E 15 october she even said that “ teri maa mari toh nhi hai na “ and “ tere maa ko toh mai maar doongi “ and moreover she also abused my father. I did not even said a single word to her.
My loan was pending since 1 year because my phone was broken and it was skipped from my mind and they did not even send me any mail neither any letter.

I had applied for the personal loan from HDB Financial Services last week.
I had been asked for many details (list is mentioned below) and also was asked to submit the documents, i had done all that.

Apart from documentation I they had requested below mentioned details:

Name :
Mother Name :
Wife/Husband’s name :
Address : (present) :
Address (Permanent):
Mobile :
Personal email id:
Education :
Marital Status :
No. Of Dependents :
No of years at Current Residence: 4 months
No of years at Permanent Residence: 20 years
No of years at Current City: 4 months
No of years at Permanent Residence City: 20 years
Company full name :
Office address :
Office landline no:
Official/ company email id :
Designation :
Total years in current job:
Total work experience :
Two references 1 friend and 1 relative must not be blood relative with their name, mob no, and full address

As per the requirement i had submitted all the details with the ones mentioned above, about the tenure of stay at the current residence.

After this they started the process and had raised 2 queries on CIBIL.

After everything is done, today i had called them for the status at that time i got to know that the case was rejected on the basis of not fulfilling the need of tenure of minimum 1 year at the current residence.

If that's the case, why did you not reject at the details level. Why do you need to raise a query on CIBIL. Now as this is done for, the negative impact will be seen on my CIBIL now-on wards.

Every Query and Rejection on CIBIL impacts a lot on CIBIL Score. It takes months to develop a good score and these mistakes from the Financial Services ruins it.

I need to get this resolved by removing the queries and rejections from the CIBIL as this was not the mistake from my side and this was mistake from the HDB that too was to be recognized before the inquiry to CIBIL.

Hello sir/madam
I am an employee of hdb i have submitted my resignation on 22 july 2019 but i'm unable to serve the notice period of 30days because no one is there to look after my 6months baby and i am ready to pay amount and i also send the f and f settlement documents to adfc division (Pay roll department) and i didn't get any reply from you so kindly do needful may id - adfc90796

Dear sir,

This is now a month i had been complaining against my loan issue. My emi has not been deducted through my account since i had visited branch in burari but no resolution has been given to me. Firstly i would like to complain for the executive i. E. Miss. Sarika working in krishna electronics as a employee. She is the one who has done our finance as i had visited so many times to that shop but no one is showing any professionalism towards their work. Irresponsible work from that executive. Secondly it was said that our first emi would be deducted on 2.9.18 but it was not deducted and same again i had visited and called but no one responded to it. So i had done payment through paytm but it was said that we had done payment in advance so for that also no refund has been displayed till today. Thirdly today is 5.10.19 but no emi has been deducted from my account and all this will score down my account. When i had visited branch they had told to pay through paytm. This is all service which is provided by you to your customers and will never recommend anyone to have any finance through hdb financial services.
1. My payment should be refunded as the payment which was done through paytm for the month of september as it was said by your executive miss. Sarika and later on it was informed to us that first emi date is 2.10.19.
2. Strict action should be taken for executive miss. Sarika who is working in burari, sant nagar in krishna electronics. As it is informed to me that she has been transferred from there but she is all responsible for every concern of mine.
3. We are having balance in our account but till than emi is not deducted and whenever we visited and called to her she had given different reasons each and every time.
This is my humble request to have look over my concern and give me the resolution. Here i am attaching the paytm receipt of september month.

Regards,

Deepika thakur

Hi team,

I have used hdb finance to bought a new mobile. Due to some shortage in amount on emi date. October month's emi missed on time. Immediately i have cleared my emi within next two days while i have received my first alert notification. But till they haven't checked their database on collection and still calling me again and again in my busy hours and asked that "when are you going to pay your emi?". So, i request hdb...