| Address: Ghaziabad, Uttar Pradesh, 201204 |
November 27, 2017
Ref.:- personal loan no 2003219
Subject:- closer status of loan
Sir
I am customer of your company towards personal loan a/c no 2003219, i have taken loan rs.300, 000/- from your modinagar branch and i have paid 13 installment. Now i want close my loan, for the purpose i went to branch and ask that please tell me my outstanding amount so that i can deposit the same in time before next installment, then submit a application dated november 10, 2017 to mr. Jatin branch manager in modinagar branch and deposited fee rs.590/- cash. Mr jatin told your matter will be closed within a week but till dated i have not get any solution. I am not able to close the loan and deposit the outstanding, please look into the matter and provide me a better solution
Regards
Trivendra gupta
Mob. No [protected]
Customer. [protected]@hdfs.com
HDB Financial Services customer support has been notified about the posted complaint.
Same week Deepali (HDB) from sale she had called me if I had any loan requirement. I had told her yes I am in need due to a medical reason. She told me HDFC does not fit me, she offered me HDB finance. HDB has worst customer service, they don't have proper information. Deepali Bhosale she never told me about the processing fees. They don't even care to call back the customer. I had told clear information about my loan requirement, I had informed them about my top up from HDFC. Still, I was offered the balance transfer option. HDB does not guide you how to go about, what needs to be done and all. I was running around on the banks to sort this issue.
Now the current situation is the BT transfer cannot happen because the amount is less that is 3.30 lac. Becuase HDFC does not take partial payment.
At one time I was not offered 4lac loan because I was not eligible, but now virtually there is 11 lac personal in my name.
HDB loan account- 3441735
HDFC loan account[protected]