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HDB Financial Services Complaints & Reviews

www.hdbfs.com

1

Updated: Nov 6, 2024

Complaints 1140

Resolved

64

Unresolved

1076

Bad 😕 It seems that HDB Financial Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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HDB Financial Services reviews & complaints page 51

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Address: 560037

Hello Team,

My loan account number is 1568672. I want to close my loan. As suggested by HDBFS for closing the my loan, i need to go and submit application in below address.

HDB Financial Services Ltd
1st Floor, Sab Chambers 103, Aecs Layout, Sanjay Nagar Main Road Sanjay Nagar
Bangalore - 560094
Phone #[protected]

But Its too far from my place. I need it near Marathahalli. I sent mail to HDB customer care for near branches, but no replies from 1 week. Please let me know the possibilities.

Nov 26, 2017

Complaint marked as Resolved

resolved

HDB Financial Services customer support has been notified about the posted complaint.

Mar 09, 2017

Updated by kartheek b I am Tried calling to number[protected] also, But no one getting lift the call. Please help me.

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S

subhan nds

from Bengaluru, Karnataka

Dec 29, 2018

My Loan account no.2969278 I want to statement

subhan nds's reply, Dec 29, 2018

I want to clear my loan account number no.2969278

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Address: 600096

I have personal loan on Axis Bank of 20%. Now, i need to Balance transfer to the HDB on 15%. I got approved 210000 from messages but still now i didn't get loan amount. your employee also didn't attend the phone call. How can i rectify this. This is very worst service. Manjula - [protected](office), [protected], Karthi - [protected], Subramaniyan - [protected], logesh, Puvana This people are doing like this.

HDB Financial Services customer support has been notified about the posted complaint.

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A

arif tamboli

from Mumbai, Maharashtra

Mar 17, 2017

Solapur branch didnot give the loan statement of my loan account .i want my loan statement to fill my income tax return

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Address: 641664

Website: [email protected]

Loan Bank: HDB
Loan Due Amount 1875/-
Loan Number 1957254
Cheque Name :IDBI
Mobile No [protected]
Sir,
I have already more than time discussed to hdb loan section manager Tiruppur branch, Chennai collection center team through mobile and mail. Your side is not truth of report. Only on conman reason cheque signature not matched. So I had lost hope.
If you have a problem with my cheque. Give to return my cheque. I have paid through cash.
My doubted. Where is my cheque hot copy?.

Attached Discuss Mail Copy.

Re: Does not reduced amount in my loan account 1957254

Do not take my due Pls Reply to me.
Mobile Number [protected]
Name Radhakrishnan,

HDB Financial Services customer support has been notified about the posted complaint.

Mar 08, 2017

Updated by Radhakrishnan1 Mail Communication Detail

Dear Valuable Customer,

Greetings from HDB Financial Services. Thank you for writing to us. At the outset we regret for the inconvenience caused.

With reference to your email, we have already forwarded the same to concern unit for necessary review and action.

Please note that our official from branch will get in touch with you in this regard within 7 working days. Hence we appreciate your patience and co-operation in the interim.

Thank you for choosing HDB Financial Services Ltd for your loan requirements. Looking forward for your continuous patronage to help us serve you better.

Thanks & Regards
HDB Financial Services Ltd
Customer Support Team
Important: Please do not change the subject line when you respond to this mail

Radhakrishnan wrote:
[protected].S.8846.8794.f4mail-235-219.rediffmail.com.[protected].[protected]@webmail.rediffmail.com" type="cite">Do not take my due Pls Reply to me.
Mobile Number [protected]
Name Radhakrishnan,
SAP.
Regards,
P.Radhakrishnan,
SAP.

From: "Radhakrishnan"<[protected]@rediffmail.com>
Sent: Sat, 04 Mar 2017 13:41:29
To: "GRO HDBFS"<[protected]@hdbfs.com>
Subject: Re: Does not reduced amount in my loan account 1957254

Sir/Madam,
I have told your team discussed. Today is the day to pay money. Now my bank account is still not reduced money.

Regards,
P.Radhakrishnan,
SAP.

From: GRO HDBFS <[protected]@hdbfs.com>
Sent: Tue, 21 Feb 2017 14:11:58
To: Radhakrishnan <[protected]@rediffmail.com>
Subject: Re: Does not reduced amount in my loan account 1957254

Dear Valuable Customer,

Greetings from HDB Financial Services. Thank you for writing to us.

The captioned email ID is not registered with us, hence we may not be able to share details on e-mail.

We request you to kindly download our HDB mobile application from Play store and register your request for mail id updation for us to share requisite information to your registered mail id. Also you can use the below link to download the same https://hdbconnect.hdbfs.com/CustomerService/download.html.

With reference to your email and telephonic discussion had with our customer support officer at 1.10pm, we hope that our branch official has been in touch with you in this regard and Provided requisite clarification.

HDB Financial Services Ltd,
FIRST FLOOR TULSI TOWERS NO: 63 1 BINNY COMPOUND MAIN ROAD,
TIRUPPUR - 641601
Phone No[protected]

Thank you for choosing HDB Financial Services Ltd for your loan requirements. Looking forward for your continuous patronage to help us serve you better.

Regards
HDB Financial Services Ltd
Customer Support Team
Important: Please do not change the subject line when you respond to this mail.

Radhakrishnan wrote:
[protected].S.1133104.15140.f4mail-235-220.rediffmail.com.[protected].[protected]@webmail.rediffmail.com" type="cite">FYR

From: "Radhakrishnan"<[protected]@rediffmail.com>
Sent: Mon, 20 Feb 2017 17:38:39
To: <customer.[protected]@hdbfs.com>
Subject: Account stock doed not debited detail

Sir/Madam,

I did pay the money. As on 15.02.2017 your online website (https://payments.billdesk.com/MercOnline/HDBController). In parallel my loan number[protected].
Money has fallen in my bank account . HDFC page come from the receipt of. But does not reduced amount parallel in my loan number.

Regards,
P.Radhakrishnan,
SAP.

Disclaimer: The information contained in this e-mail and any of its attachments are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential and privileged information of HDB Financial Services Limited ('HDB'). If you are not an intended recipient(s), you should not disseminate, distribute and copy this e-mail. Further, notify the sender of this e-mail immediately and destroy all copies and contents of this e-mail and any of its attachments. HDB shall not be responsible for any damage(s) caused by a virus and/or alteration of the e-mail and any of its attachments by a third party or otherwise. The contents of this e-mail and any of its attachments do not represent the views and/or policies of HDB. Any direct and/or indirect loss of profits and/or goodwill/reputation of HDB, due to any misuse and/or alteration of the contents of this e-mail and any of its attachments, shall have to be indemnified to HDB by the defaulter/miscreant. Th
is is without pr
ejudice to any of other legal rights of HDB.

Disclaimer: The information contained in this e-mail and any of its attachments are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential and privileged information of HDB Financial Services Limited ('HDB'). If you are not an intended recipient(s), you should not disseminate, distribute and copy this e-mail. Further, notify the sender of this e-mail immediately and destroy all copies and contents of this e-mail and any of its attachments. HDB shall not be responsible for any damage(s) caused by a virus and/or alteration of the e-mail and any of its attachments by a third party or otherwise. The contents of this e-mail and any of its attachments do not represent the views and/or policies of HDB. Any direct and/or indirect loss of profits and/or goodwill/reputation of HDB, due to any misuse and/or alteration of the contents of this e-mail and any of its attachments, shall have to be indemnified to HDB by the defaulter/miscreant. This is without pr
ejudice to any of other legal rights of HDB

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Address: Kanchipuram, Tamil Nadu, 603303

ஐயா நான் இது வரை தங்கள் நிறுவனத்தில் 3 முறை பர்சனல் லோன் வாங்கியுள்ளேன் .அந்த நம்பிக்கையில் என்னுடைய தொழிலை விரிவுபடுத்த வீட்டு அடமான லோன் ரூ25 இலட்சம் கேட்டேன்.தங்கள் அதிகாரிகள் சரி என்று சொல்லி பின் 15லட்சத்தில் பர்சனல் லோனை கழித்து ரூ 11லட்சம் மட்டுமே கொடுத்தனர்.இந்த தொகை போதவில்லை ஆதலால் எனக்கு மேலும் 10லட்சம் தருமாறும் இல்லை எனில் எனது லோனை முடிக்க அனுமதி தருமாறு கேட்டு கொள்கிறேன் [protected]

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G

Graphics Album

from Jaipur, Rajasthan

Mar 9, 2017

NO CUSTOMER SERVICE, RUDE BEHAVIOUR WITH CUSTOMERS, NO CUSTOMER CALLING,
My loan Account no 2231214
HDB is not accepting the bank cheque of other Bank

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Address: Mysore, Karnataka, 570011

I have applied loan in hdbfc in mysore branch they said it has been approved for 90, 000 n it will get RTGS by 1 day but not yet got so far 10days the branch persons r not responding properly they r telling sir today it will get clear today it will get clear but its not getting cleared applied loan before 25 days before 10days they said it has approved but to get disbursed u people need still how many days pls let me know it will get RTGS r not

Regards
Shivakumar u
[protected]
Shiva.[protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400011

Website: www.hdbfs.com

Dear sir,
I mr. Rajiv singh have taken a balance transfer loan of rs. 5, 50, 000/- loan a/c no[protected] as per attached file. I have been paying emi on time for the last 5 months. Please check the amount disbursed favoring m/s fullerton india credit company ltd - rs.489431/- & other cheque favoring rajiv singh - rs.50341/-.
The prime reason for two cheque disbursement was rs 20000/- commission asked by the hdb financial services - pls check bank statement.
Mr. Mahesh gavar, employee code - hdb10474 & ms. Kripa shukla.

Phase - 2
In continuation to the above details, pls find that my 6th emi amount got bounced and was unable to manage funds, the reason was dispute for the final closing amount of fullerton, later in same month i had requested to issue fresh check as the old check was not valid for submission - details attached. When we got updated about new check ready lying with mr. Mahesh gavar and after requesting for new cheque, i was told to clear the bounced emi first, i pleaded several times to issue new cheque but no action take to resolve the issue, simultaneously i was getting threatening calls from recovery repartment and multiple calls in a day as i feel it is extortion under ipc. This is just a harassment for unwanted reason being deficiency in service. We request for look in this matter and i have the right intention to repay your debits.

Details[protected]/[protected]Tata indicom) registered in name of toyota finance.
Ms. Janki singh / team manager - harish harekar.

Phase - 3
In continuation to the above details. Today i was called in andheri office, we met ms. Kripa shukla & mr. Arun thakkur the minutes of the meeting as per details listed below.
Point 1- discussion happened for closing the hdb loan.
Point 2- no reason found for holding the cheque.
Point 3- discussion happened that i can file a suit against recovery agency for harassment and abusive language used for due emi
Point 4- no solution provided for further continuation of loan
Point 5- finally proposal given to close the hdb loan.

Sill threatening call receiving from recovery department, pls let us know the concerned person and will get in touch with the banking ombudsman.

HDB Financial Services customer support has been notified about the posted complaint.

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A

ankitrana1988

from Dehra Dun, Uttarakhand

Mar 13, 2017

HDB

Client number-- AC.6699.00
file no for loan HDB797679
sir what is the status of my loan please provide me the information
because your executive Mr. Rajive(HDB) from Delhi office is not receiving my call.
from last 2 week
please inform me

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Address: Jaipur, Rajasthan, 302018

My name banwari lal agarwal beloing jaipur, my loan a/c no. 2105521, it loan amount received me by rtgs 30.12.2016, i paid emi regular basic, but my customer copy (Signature document) document not received me till date, your customer executive mr. Abhimanu sharma no any response me & my phone call avoide/not response.

Pls i troubled your customer executive & your service is very poor, pls my problem/complain resolve urgent basis
Thanks & regards
Banwari lal agarwal
A/c no. 2105521
M. No.[protected]

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Address: Bangalore, Karnataka, 560019

Website: www.hbdfs.com

Sir i'm from xxxxxx branch, i want complaint about hub, i'm sso from xxxxx branch, when we are submitting our file to hub they are taking more time simply, they are wasting our 1 day, and they are not properly responding, and simply they are providing unwanted queries, if they waste our time, how can we concentrate our logins, not for me sir, for everyone they are doing like that only, enquire everyone sir, out of 100.97people will complaint, please do some favour for us, we are doing hardwork and getting the files, but they are simpli sitting inside doing irritate to us, our organization is very good, but those people spoiling the name &fame of our organization.... (Hub-hanumanth nagar, bangalore, karantakak,)
Please take the action immediately and do us favour thank you

Yours faithfully
Xxxxxxxxxx

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A

Ashoklinga

from Chennai, Tamil Nadu

Mar 6, 2017

Sir,
I am ashok (cd 1960787) . My due clearing every month corrently i completed 3 months . So when i get my EMI card . Using that I have to take another loan

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Address: Ghaziabad, Uttar Pradesh, 248001

Website: HDB.com

I am sushil mamgain (Hdb47968) former employee of hdb financial services for modinagar branch. I have served notice period of 44 days which is approved by my supervisor. My last day of working is 10feb2017. My issue is that my hr saying that we are unable to provide you relieving letter as you didn't served for 90 days. Kindly help to provide relieving letter...

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Address: Bilaspur, Himachal Pradesh, 174001

Dear Sir,

reference to release letter no los-1975222 and release letter dated:09/02/2017 to sagarview automobiles bilaspur (hp) from your branch name:hdb fin. services ltd. ward- nO-05, vill- batt khurd po- nangal kalan on the name of :
mr. balwinder kumar s/o sh. nand lal ward no-04, dhamandri, vpo- mandhali, tehsil- shri naina devi ji, distt. bilaspur (hp). the payment has not been received to till date, whether in release order it is to be promised to clear the payment within ten days.

Regards:

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Address: 700109

I needed a personal loan and in this regard some mr biltu (M: [protected], [protected]) from new barakpur,
N - 24 pgs contacted me as a yes bank agent. Last saturday on 11.02.2017 he came in my agarpara office with two persons who pertained them as hdb finance official from dalhousi, kolkata branch. One mr. Baktiar gaji (M: [protected]), he called himself as the bank manager and another mr. Sudhiman ganguly. They collected all necessary papers including our pan cards copy, i. T files copy and every related papers. They agreed to sanction me rs. 400000.00 as pl on 17% of interest in 5 years tenure. They told me to sign on the blank form as they were very busy, they will fill up it. After two days when i esquire about the status of the loan they told me they need some more papers. Surprisingly they send a whats-app list via biltu. They required my companies pan card and it files copy. I directly denied to give them so and demand to return of my papers. Now they aren't returning the papers, i am worried about the signed blank form and my pan cards copy. They never use any mail id, nobody even given me any visiting card. Please look after the matter at your level best.

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Address: 411017

I have taken loan from your concern on the above mentioned loan account Rs 179000/-, i have received loan amount Rs 173225/- (including all charges and insurance) on 01.02.2017, but after few days without my knowledge and any intimation a amount of sum Rs : 8570/- on 15.02.2017 has been debited from my account

My 1st installment date 4 march 2017

So please refund my Rs 8570/-

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Address: Rajkot, Gujarat, 360004

Website: www.hdbfs.com

My loan account number 1401016 brahmani krupa dairy farm i pay your total payment by check 03/02/2017 branch manager and your staff rajkot heera paana branch not replyed he say closer not approved and he say 15 days latter your file given please help please i tried from branch staff please given some reply please
mo no:[protected]
[protected]

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Vivek kumar Aggarwal

from Delhi, Delhi

Feb 20, 2017

Sir mai Vinod Kumar aggarwal cveh loan n. 763102is close on 4 Jaunary not riceve noc your imloed is towise towise bebkoof bna rhe hai sir please you given my Noc imidetly

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Address: Chennai, Tamil Nadu, 600002

This is mrs subramanian.my husband availed loan from HDB financial services on 23rd March. His loan account number is 1403642.
Without prior notice the bankers deposited cheque within 10 days and the cheque bounced. Its not our fault and when we enquire about this to the bankers they replied that its only their own mistake.
After that each and every day they started to trouble us through
continous phone calls.
I already gave a complaint to consumer cell.but no solution.my husband lost his left eye sight recently. His health conditions is not good
After giving complaints to consumer cell the bankers started new way to trouble us
Every month 4th is our loan due date till date no pending. What bankers doing is after receiving the emi they again depositing the outstanding cheque.and because of insufficient fund the cheque bouncedand every month rs 345 is deducted from my account as fine.
we are middle class family. We aren't able to suffer this much burden. Today also we receive a message that 10th February they are going to deposit a cheque for that outstanding due.how many times I shoud give a complaint through consumers cell.this is the final chance if there is no solution definitely ill go to court to get a judgement. Or we will commit suicide in front of the bank. Each and every staff in the bank are responsible.
So consumers cell should seriously interfere in this issue and give us relief.

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Address: Mumbai City, Maharashtra, 400072

Dear sir,

I am amol ragho vast, my employee id. 10829. I was working in adfc pvt ltd now known as (Hdb financial services ltd.). 21 st april 2006 to 4th july. 2008. When i asked my reliving letter to ms. Gitanjali mahajan & mr. Hemant revankar they have given me letter as mention"absconding" but i have completed all formalities, whereas i asked to remove that word from letter, they have demanded rs,. 7100/ dd in favour of hdb financial services ltd. Than will provide you fresh letter. But they have taken dd rs7100/ from me and not provide fresh letter. (Absconding) word not removed. Now i lost my new job also because of this reason. Also they have used hash word to me. I requested to you kindly take strong action against those two employee.

Branch - andheri chandivli

Dd no. 000090, bank name. Icicibank, branch - goregaon

Regards
Amol vast

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Address: 175101

Website: Www.hdbfs.com

Dear sir/ma'am my self Ajay Sharma and I am totally shocked yesterday when I visited your branch at Kullu Gandhi Nagar Himachal Pradesh, I just want better finance services I didn't want to herrased my self ' your branch officer had talked to me like nonsense and didn't suppose that kind of officers could be there because the company have good image in customers eyes. So please concern with branch manager at Kullu branch. And take a suitable action against Rakesh Mandiyal your branch manager. I will feel good if you care about your customers.

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H

harish 786

from Bengaluru, Karnataka

Feb 13, 2017

Dear Sir/Madam,

I was having Personal Loan at HDB bank My acconut No 1562544, I have cleared all my outstanding as per Loan tracker given to me vide receipt No-3028539 amt -952.[protected]/- dated 21.01.2017. But one EMI of Rs -18855 is debtied in account Kindly reverse the same.

Thanks Regard
Harish
[protected]

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Address: Muktsar, Punjab, 152026

Dear concern
I had worked with HDB FINANCIAL SERVICES As A SM At Bathinda Branch from 01/03/2016 to 23/04/2016, during that period they provide 3 appointment latter to me which were totally different and they didn't fill my joining kit also, because of this type of management system I left the hdb and resigned from my job but still waiting for my salary
I mail my seniors and HR Department and call them many times but no body responding, this is my laSt try to complaint against this company, kindly solve my issue otherwise I will go to court
regards
ROBIN BHATIA

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Address: Jalna, Maharashtra, 431203

R/sir.
I have closed my gold a?c on 20/07/2019.. but still it show open and Due amount in my CIBIL. sir pl do needful support and clear my a/c.:-1252668.
sir i want to clear my CIBIL so support me

Name:- Balkishan Dharma Paithane
My Gold loan A/C-1252668
Receipt No:-2413450
Date:-20/07/2016
Amount:-25123/- Rs

Thanks
Ph No:-[protected]
E.Mail:- [protected]@rediffmail.com...

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Address: Rajkot, Gujarat, 3600004

Website: www.consumercomplaints.in

Ac no:1401012, brahmani krupa dairy farm.
Foreclosure has not been approved since 15 days we have requested .process is not being given a fair response and not yet processed.it's an humble request to please proceed the process and approve the forclosure within limited amount of time.we are eagerly waiting for your favorable reply.
Contact no:[protected]
[protected]

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Address: 495001

Website: Thanks

Res. Sir, plz confirm me which installment EMI is balance to till date 23/01/2017 in my loan account no 1046850 . Your masage is - -
Dear Customer your emi of Rs 30771 For PL -1046850 is overdue you can make an online payment using https://payments.billdesk.com/MercOnline/HDBController .Pls Ignore The Sms If Paid.

Your faithfully - Onkar Yadav, BILASPUR C. G.
MOBILE NO - [protected]
Email - [protected]@gmail.com

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kishanpaithane

from Bengaluru, Karnataka

Feb 1, 2017

Sir. as my Gold loan a/c-1688109. is closed on dated:-24/11/2016. as CIBIL showing Due amount. sir pl give needful support...

Confirm to my EMI - Comment #2650978 - Image #0

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