HDB Financial Services — loan delay

I beg to say that my name is sanjay harder, natunpara, chandannagar pan card no aeyph8146q. I was apply a loan against property from hdb financial services ltd at 22february 2018 in shyam bazaar branch the loan executive name is lukmaan ali. He take all the needful document’s xerox copy from me he take a bank cheque (Rs 6490) from me for technical and legal processing fees. That time he told me if all is ok we will hit your bank cheque for technical and legal and after ok report. We will sanction you loan within a week. Now according to mr. Lukmaan ali ([protected]) and his senior ([protected]) everything is ok but there seniors not forwarding the case and they don’t sanction the loan right now and they don’t know why. The full shyam bazaar branch team is unable to tell me how much time they want to sanction the loan. I was applied almost past two months ago. If hdb financial services ltd is unable to give me loan then why they not rejected or if they able then why they not sanction it. I am mentally very upside and disturbed for this. I need the loan very much that’s why i will mortgage my property if they will not sanction in time then the money is valueless for me. Please take some action.