[Resolved] HDFC Bank — 10 % CB was not credited in my account.

suryatst

Address:

vijayawada

On oct- 25 2020 I have purchased mobile from SONOVISION and made transaction amount of 21500 from my HDFC credit card
and I was entitled for 10% cashback with in 90 working days, and still today( OCT 2020- MAY 2021) I haven't received any cashback.
I tried contacting HDFC through mails (customerservices.[protected]@hdfcbank.com ) and calls, but my issue is not resolved.

Attaching the invoice copy and offer copy from HDFC for your reference.

PFB details.
complaint no : HBL=[protected]
credit card number : 4014 XXXX XXXX 6752
transaction details : 25/10/2020 SONOVISION ENTERPRISES VIJAYAWADA 21, 500.00

+2 photos

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Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2021

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us from your registered email id along with the charge slip of the purchase to check on the cash back status.

-Zubin
HDFC Bank Customer Assistance