[Resolved] HDFC Bank — 1238/- total penalty just not for paying 1200 amount from total bill | |||
Dear HDFC Team, My Name is Sanaullah Ashrafi, I am using this card no - **** **** **** 7267. I would like to inform you that, my last month total bill was around 9000/- and total minimum due amount was - 8206 around I don't remember exact amount. I have paid INR 7000 and could not pay only 1200 for minimum due. Just I have not paid 1200 in my last bill you have charged me following amount - 1. 10/11/2018 LATE FEE (Ref# 18905047001110999733640) 500.00 2. 10/11/2018 IGST-VPS[protected]RATE 18.0 -07 (Ref# 18905047001110999733640) 90.00 3. 18/11/2018 MER EMI, INT NBR:05, [protected] (Ref# 09999999981118007665409) 54.93 4. 18/11/2018 FINANCE CHARGES (Ref# 18905047001118999549080) 82.43 5. 18/11/2018 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999981118007665425) 157.42 6. 18/11/2018 FINANCE CHARGES (Ref# 18905047001118999549070) 354.15 Total charges - 1238/- This is the way to charges anyone just not for paying 1200. I am not going to pay this amount anomore. I would request you to please speak with your management and remove those above mentioned charges from this month bill. I will pay all the bill only once you remove those amount from my bill. Also, I have purchased a Laptop for this I have paid INR 29700/- from my credit card. After paying 3 emi payment I was suppose to get 10% cashback. Same was mentioned in my slip. Hence this amount has not been reimbursed in my this month bill. Looking for your quick response. Was this information helpful? | |||
Dec 28, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 27, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected] -Zubin HDFC Bank Customer Assistance | |||
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