[Resolved] HDFC Bank — 2 unknown transaction on my credit card [protected]

Clinto Lawrance

from Mumbai, Maharashtra

Address:

560036

Dear sir,
After receiving message in my mobile i was surprised to see un-known 2 transactions in my card when i tried check on this couldnt find any details and immediately called customer care and informed about this and they told me to escalate this through dispute site and upload the form, i also received my complaint id for 100 rs, is [protected] and 5000 rs. Is [protected] raised on 8th june 2018.
Request your immediate support on above subject and help.

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Jul 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 12, 2018

Updated by Clinto Lawrance Dear Sir,
After receiving message in my mobile i was surprised to see un-known 2 transactions in my card when i tried check on this couldnt find any details and immediately called customer care and informed about this and they told me to escalate this through dispute site and upload the form, i also received my complaint id for 100 Rs, is [protected] and 5000 Rs. is [protected] raised on 8th June 2018.
request your immediate support on above subject and help

Verified Support

Jun 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to enable us do the needful: Forms Center > Credit Cards > Cardholder Dispute Form The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Manoj
HDFC Bank Customer Assistance