[Resolved]  HDFC Bank — 25 thousand rupees has no record. Hdfc life and hdfc bank fraud

Address:411004

On 7th Sep 2015 i paid the HDFC Life premium of 25k using my HDFC Bank credit card. After few weeks i got a message from HDFC Life that my policy will be lapsed soon due to non-payment of premium amount.
Since then i am writing/visiting HDFC Bank and HDFC Life offices but both are denying the payment. My 25 thousand rupees has NO record since 3 months.
My credit card statement clearly says that i have paid 25K from my side but Merchant (HDFC Life) is denying the payment. HDFC bank has already deducted the amount. I have become a football between both the sister concern companies. I requested both to speak with each other and track my money but they never do as they are not sincere to resolve the issue.
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Aug 7, 2021
Complaint marked as Resolved 
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HDFC Bank — 25 thousand rupees has no record. Hdfc life and hdfc bank fraud

On 7th Sep 2015 i paid the HDFC Life premium of 25k using my HDFC Bank credit card. After few weeks i got a message from HDFC Life that my policy will be lapsed soon due to non-payment of premium amount. Since then i am writing/visiting HDFC Bank and HDFC Life offices but both are denying the payment. My 25 thousand rupees has NO record since 3 months. My credit card statement clearly says that i have paid 25K from my side but Merchant (HDFC Life) is denying the payment. HDFC bank has already deducted the amount. I have become a football between both the sister concern companies. I requested both to speak with each other and track my money but they never do as they are not sincere to resolve the issue.

Dear Customer,

Request you to write to [protected]@hdfcergo.com who will ensure that your query concerning your insurance is resolved at the earliest.Alternatively, you may contact the customer care of HDFC Ergo at the below mentioned customer care numbers:Toll-free:[protected] from any Mobile and Landline)OR[protected]from any MTNL and BSNL Lines)

-Anay
HDFC Bank Customer Assistance

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