[Resolved] HDFC Bank — 25000 taken out from my Hdfc account | |
Today 10/12/2016 I received a call from the number [protected] frm Deepak Shrivastva and also received call from number [protected] and [protected] RBI branch Bandra Mumbai stating that my ATM card is in the process of renewal and it need to be done in urgent basis. So took my ATM card detail and withdraw my cash of 25, 0000 frm my account . As per bank statement it has been mentioned that it has been transferred to cheque / ref no 687781 for the first amount 19, 999 and cheque ref no HF[protected] for the second amount of 4, 9999.after couple of hours I received call from another number [protected] Chennai .the guy on the phone said he is calling from the transaction dept oh Hdfc and he came to know that my amount has been transact and its a fraud case and asked not to share the bank information in furture. I have no idea how did he knew that I was cheated. I tried to reach HDFC customer care service but couldn't get through the number went on long hold and I went to bank but bank was not open. When I tracked the number in Truecaller the numbers are from Bihar and West Bengal .I really need help from your team to research on this and I am looking forward to hear from you soon. Regards, Baijantee gurung Munirka delhi Contact me [protected] Was this information helpful? | |
Dec 13, 2016 Complaint marked as Resolved Hi Please look into the case that I have submitted. Hope it will get resolved soon HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 HDFC Bank Customer Care's response Dear Customer, We have taken up the matter with concerned team and will respond to you on your registered email id in 12 working days. -Bejoy HDFC Bank Customer Assistance | |
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