[Resolved] HDFC Bank — 3rd party cash txn inc gst

sudheer2pv

from Hyderabad, Andhra Pradesh

Address:

560100

I have charged rs 177.00 for 3rd party cash txn inc gst 060118-mir[protected] on[protected]. As per bank norms, i have done my transaction of rs 25000 per day even though they charged me.

What i observe is that 1st bank will deduct the money, if the customer sees this unknown transaction, if customer contact customer care they will give some reason. If not money will go to the bank for no reason.

They are cheating the customer and louting the customers' money.
I want to know the reason for this? Why is this happening?

Thanks
Sudheer

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Feb 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2018

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, charge details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance