[Resolved]  HDFC Bank — 3rd party disclosure of debt and threatening family of consumer

Address:

Pune, Maharashtra, 411013

The debt collector calls up and derogrates the consumer thats me first of all and then say let it be i will talk to your mother. My mother is not a party to the credit card payment and the same has been going on since 2017 inspite of regular emails to bank office they say its correct and nothing abnormal is found when they call my relatives they disclose the debt completely and are harassing them. The collector is so rude. When recordings are sent to the bank they say we need a specific format and say we can not examin this without you sebding recordings like they dont have the recordings of the call and also they dont provide the recordings. Bank has caused me not to visit any of my relatives because of this kind of disclosure which has hampred my relationship and repution in the family and also has caused undue harrasement.