[Resolved] HDFC Bank — 500 rs deducted from my hdfc bank automatically by shaw academy for some certificate which i don't order

momo33222

from Powai, Maharashtra

Address:

Yavatmal, Maharashtra, 445001

Hdfc bank without my authorization given the shaw acedemy 500rs from my account i need serious action to be taken against it how can you give anybody money without otp just like that i need my money back asap
On 13 march around 4 pm hdfc bank deducted 500rs from my account for online education withot my consent i didn't even click on the website and they gave them my pricious 500rs i made complaint in bank and no serious action from them do something about it and give back my money

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Apr 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 14, 2020

Updated by momo33222 i have also blocked my card and the bank will be taking money for the new card 265rs from me ..i already got cheated and now they will take money from me because of what they did ...its very wrong i want my new card without charges at least

Verified Support

Mar 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We have received your complaint vide Docket Number: MUMP[protected] and the matter is currently under investigation. Our Team will reply to you on email within 12 working days. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Mar 18, 2020

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: MUMP[protected] and will revert to you within 7 working days.

-Nadia
HDFC Bank Customer Assistance