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HDFC Bank — 5000 Cashback not received from HDFC on the purchase of Iphone 11

I still haven’t received the cashback of Rs 5000, It has been over 210 days. It was promised within 120 days. Please help. I made the purchase from Reliance Digital on 2nd July 2021. I am tired of checking the account again and again. I hope this issue gets resolved. Looking forward to a positive response.
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