[Resolved]  HDFC Bank — 5044.39 rs payment not done by me

Address:Bangalore, Karnataka, 560001

Please reverse the amount of rs 5044.39 to my hdfc credit card ending 6640.
As this transaction is not made by me. This amount noticed me as i got massage from bank on 01/02/2019 that about the transaction on my credit card. Card is kept under my custody...
I'm sending dully filled dispute form...

Regards
Sandeep kumar
Card no [protected]
+1 photos
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Mar 9, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have noted the concerns expressed by you regarding the transaction of Rs. 5, 044.39 at M/s. DIGITAL RIVER using your credit card ending 5849 dated February 01, 2019. We take this opportunity to inform you that the transactions are processed to the card account as and when the same is received from merchant/member bank. Accordingly, we had received authorization request for the above mentioned transaction on February 01, 2019, however, the said transaction is not billed to the credit card account. In absence of any transaction being processed to card account for 07 days by the Merchant/member bank, the authorization blocking the credit limit will be canceled automatically. We request you to revert once the transaction gets billed to your card account.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am getting 3 calls every day from HDFC bank, i have already told them to not to call but still they are calling me for personal loan and credit card which is irritating and disturbing from my personal work.
I have already activated DND services but still they are making calls from mobile numbers
[protected] - my number
I have purchased a phone using credit card in emi mode but the whole amount has been deducted at once, and not refunded yet,
I have applied for loan in hdfc bank Chennai.After submitting all documents including cheque, bank officials asked for more documents which I am unable to give.I requested them to reject my loan approval and return my cheque.But thet have neither return the cheque nor rejected the loan.Please take proper action.My application number is 63645533.
I trying to using my card and login with HDFC bank but every time they said. We are apologizies about this facility at this time ..even we all are day what hell are this ??
Dear sir
Cradit card mobile number not change 4 time request de diya hai but number change

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