[Resolved]  HDFC Bank — 900 debit as (hegic-crdt shld & fl cvr) in my credit card

Address:636141

I applied and got a new credit card in hdfc bank. After two days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
I am not interested in that type of policy or coverage.
How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statementand make immediate refund as quick as possible.
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Dec 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 31, 2017
Rajesh Vankam's response
Money rs.5000/- added to my Pazapp wallet
I have made transaction from payzapp to my bank account.
Transaction got success in payzapp on 28 Oct 2017.
i have tried to contact customer care but not able to Reach them.

My PAYZAPP registered mobile number: [protected]

Contact me on below number: [protected]
Oct 31, 2017
Rajesh Vankam's response
Money rs.5000/- added to my Pazapp wallet
I have made transaction from payzapp to my bank account.
Transaction got success in payzapp on 28 Oct 2017.
i have tried to contact customer care but not able to Reach them.

My PAYZAPP registered mobile number: [protected]

Contact me on below number: [protected]

Verified Support
Nov 01, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, Card details, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Money rs.5000/- not added to my wallet
I have made transaction from payzapp to my bank account.
Transaction got failed in payzapp on 23 Oct 2017.i have tried to contact customer care but not able to Reach them.

My PAYZAPP registered mobile number: [protected]

Contact me on below number: [protected]

I applied and got a new credit card in hdfc bank. After two three days ₹900 debit as (Hegic-crdt shld & fl cvr) in my credit card account statement.
I am not interested in that type of policy or coverage.
How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statement and make immediate refund as quick as possible.

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