[Resolved] HDFC Bank — about adho frequency amount

[Resolved] HDFC Bank — about adho frequency amount

Z Zee Ali from Mumbai, Maharashtra

Below is the text message that i am receiving from the bank and i am not aware what it is.. I am afraid if it is fraud and should i continue banking with hdfc or not. Dear customer mandate reference no: hdfc[protected] issued to incred financial services pvt ltd with value rs. 16384 and frequency adho was rejected due to the reason 'drawers signature differs' received today for processing.in case of any issue please get in touch with your branch. Was this information helpful? No (0) Yes (0)
Nov 22, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 22, 2019 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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Comments

Ginika K

from Mumbai, Maharashtra

I have deposited ₹24000 on dated 14-10-19 after got the confirmation from bank there would be no deduction but on dated 19-10-19 the amount has been debited by ₹177. Please resolved this issue as soon as possible.

I am looking forward to hearing from you.

Thanks & Regards
Ginika kaushal