| Address: | Thoothukudi, Tamil Nadu |
I lost my debit card, so I hotlisted my lost card through app and applying a new card through online, for that they charge around 250rupees, but due to incorrect address of my office the card went to my Chennai office.so I went to local branch (Tuticorin), Tamilnadu and told the issues that was amount was charged for the card but I didn't get a card.from banknsode they told me that amount can't be refunded and card also.again I applied a new card in bank through form and I cahngen my mailing address -home address.even I changed the address card didn't go to my home address after 15 days againg went to bank asked them.they didn't respond well.they gave me on choice that I can get new card by sending the card to bank address, for that I again applied a new card.after 15days I got a call from bank.When I was applying the card from bank side they didn't tell me that 800 rupees were charged for platinum debit card.Before losing the card I was using timespoint card.while applying for new card in bank I asked whether it could cost any amount or not but they told me that no charges would be applied.But after getting my new card from my account 800were charged.For charging this new card i didn't get get a even single Message or mail.while I used the card I got to know that amount was charged for debit card issuance.the thing is from bank side atlease they would have informed me that amount will be charge for platinum debit actually the truth is I didn't know what is platinum card.i thought that it was like normal debit card.Atleast if they told me that ita was not like normal debit card i would have been cautious.againg I went to bank today(26 the march 2019) asked them that why they didn't tell me thatfor platinum card amount will charged they didn't respond me well, and for not getting notifications they easily told it would be technical issues.Actually it is my salary account.i[censored] didn't respond to my complaint I will close my salary account in your bank and I want my money back., thank you
Was this information helpful? | 
Post your Comment