[Resolved] HDFC Bank — about tele verification

Kalpna Yadav

from Mumbai, Maharashtra

Address:

Aligarh, Uttar Pradesh, 202091

My name is vandana v yadav. My hdfc bank saving account no is [protected] n emailid is [protected]@gmail.com. My con no is [protected] n application no is [protected]qn. I have recieve a text msg about televerification but due to some reason i m unable to responde within 2 hours so plz resand passcode n process my credit card application forward to next step thank you

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May 12, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2018

HDFC Bank Customer Care's response Hi Kalpana,

We wish to inform you that application for Credit Card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

-Manoj
HDFC Bank Customer Assistance

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Comments

diasruth

from Chennai, Tamil Nadu

My name is Ruth and I applied for a credit card, then received a msg with passcode, which I failed to respond in Two hours. Then had to call the Person and then he arranged a verification call, verification call received, a person from HDFC bank came to my house and office to physically verify the address, but then the problem is the reference no sent on 15th July 2018 is 18G[protected]W1. When I want to check my status online, it shows no records found. I called the customer care they say the same thing. Now what to do, who to contact, why is it so hard to contact you and get any information.