[Resolved] HDFC Bank — about the discrepancy in pl interest rates and non compliance of any contact about same | |||
I was assured 11.5% pl interest rate upon which i agreed for the pl.. Even i got a land-line call saying the same rate of interest (Of which i have recording proof). The same call included some charge deduction from my pl amount which was around 1500... But just before and during disbursement i got only an sms saying 14% rate of interest and around 3000 rs. Deduction from my pl amount.. Is not this a fraud?? I tried calling the hdfc agent satyajit many a times... After many attempts he assured me of getting roi reduced after 2 emis... Now i have paid 5 emis and nothing has changed.. Also the phone number of the disbursement officer (Bharat bhise) provided by hdfc data processing center pune is never getting cinnected.. Now after many attenpts to contact satyajit and his failed promises and also many failed attempts to talk to bharat bhise and with all the phone recording proofs and after legal consultation i have decided to go to the customer court... Against hdfc, its related officers and agent satyajit for the same.. Was this information helpful? | |||
Oct 11, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 10, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your loan account, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |||
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