HDFC Bank — Abusse from agency

Address:

Mumbai City, Maharashtra

Hi i am snehali Andhale. My account with HDFC Bank. Form last 4years same problem is continuously i was facing that in 2010 hdfc credit card with me i paid whichever i amount i use but after some month when i went out of station for my work that time i received bill & i informed to hdfc customer that whenever i will back i will pay the full amount after a some days i got call from agency people i told them also same but they are started abuses to me they called at my home started to use bad words to my mom. i lunched this complaint to hdfc on mail but they are not given any replay from them.That time i told to hdfc bank that give me that agency name & who use bad words to us person name but they told me that they don't have any details about agency & asking me to pay i told them i am ready to pay but first i want details & action to be taken on that. but they are not bother about customer they just want there money. now i joined new company & hdfc person open my account on same Id they block my salary without my permission & i given cheque to my son's school that got canceled. now i have to lunched complaint against hdfc bank. please help me on this. Regards, Snehali [protected]