[Resolved] HDFC Bank — a/c on hold from last 4 months

Ranit_93

from Kolkata, West Bengal

Address:

121/5, RABINDRA SARANI, NEW BARRACKPORE, KOLKATA, 700131

I'm having 2-wheeler loan currently active to my a/c of hdfc bank & had few emi due previously. But in january-2019, i've paid all the amounts including my emis and credit card bills, everything.

But after clearing all the amounts, they are now refusing to unhold my a/c.
I've followed all the steps or procedure they've asked me to do with this regards, but issue remains the same.

I didn't get any response from them even after dropping email (See the attachment).

Request you log a complaint and help me to unhold my a/c.

+1 photos

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Apr 2, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
Customer Assistance

Mar 09, 2020

Updated by Ranit_93 The case was unresolved and it's more than 12 months now. Charges increased