[Resolved]  HDFC Bank — account balance on hold without any prior information

Address:Kolkata, West Bengal

Today i just checked my account details casually!! I am shocked to see it's showtime -29000,, yesterday i checked it was 7000 something suddenly it went to -29000,, i called up bank they told they put the account balance on hold for credit card pay,, after i pay the outstanding they will release it,, i mean what the hell i have to look after my family,, now how i am going to get my daily needs done,, they should have discussed this with me first!! Hell service hdfc!!
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Sep 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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