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HDFC Bank — Account blocked

I have a salary account with HDFC bank and they just blocked my account due to negative CPV. I did not even apply for any loan with them and when I went to the branch their answer was that we randomly pick account and do the verification and blocked my account thus. I had my permanent address with the bank but at the moment I was living somewhere else as there was family conflicts going on for it. So they just blocked my account without notifying me anything. Already 5 days now my account has been blocked and HDFC sent me the notification yesterday about blocking the account. Holding all my salary in that account. In a couple of days I will be receiving my salary in that account and this will create an issue. Also I have my auto debit set up with that account thus that is also going to decline and affecting my credit score then. And the bank is not able to do anything. I asked to close the account and give my money back but they denied for that as well...said cannot close with the block. I am just stuck in the middle with them. What should I do now...???
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2022
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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