HDFC Bank — Account Blocked

Address:

Pune 411015

I recently opened a new Salary account with HDFC Bank. However, my account has been blocked due to the undelivered Welcome letter. I have not received any communication regarding the Welcome letter from the bank or the courier partner, Blue Dart. I have received the Welcome kit and ATM password, but the Welcome letter is missing. I have visited my home branch three times, but the issue has not been resolved. Customer care has also been unhelpful in resolving the issue. The address has been verified by the verification agent last week. The bank employee is saying that they are not responsible for this and I have submitted a report on address verification. However, there has been no reply to my emails.