[Resolved]  HDFC Bank — Account blocked due to address change letter undelivered

I created a salary account in hdfc online. But i have to visit many times to branch. First time I have to go for completing kyc as they were not able to complete online. Second time they said again to visit branch that my kyc is incomplete. i go again and complete kyc and also i receive my debit card, passbook, and check book. After they again call me and said to go to branch because my address is not match with the adhar card. I go again and give me my adhar card and after few days I got message "Account blocked due to address change letter undelivered". I mail to them they replied with a link and said to update address. I follow the steps and got a message that my address change request is successful. But my account is still blocked. I mailed them about this too and waiting for responce. Why I have to visit branch all the for their mistake.
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Aug 12, 2023
Complaint marked as Resolved 
I mailed them in their official mail address and with in 2 days my problem got solved
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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